Question 1

Do you have a favourite customer story you would like to share?

Accepted Answer

I did an application the other day. When I arrived the lady was very self conscious and just kept looking down with low self esteem. When the session was finished you couldn't wipe the grin off her face. I had to ask for my mirror back. It made my heart sing.

Question 2

What do you like most about your job?

Accepted Answer

I love making people feel glamorous and love to see the look on their face when the application is finished. Making you feel beautiful makes my day

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Qualifications, are you qualified or have you just done a 2 day course Quality of Product - what products do you use - what is their longevity Are you flexible, can you do all sorts of makeup

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I take my business very seriously. If I make a commitment to be there, I will be unless I am run over by a bus. Should that happen, I have other makeup artist friends whom I can refer the job over to. You will not be left high and dry.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

The most important part of being a professional is the quality of work, and also the level of hygiene used by the artist. I am Diploma qualified in both Beauty Therapy and Makeup, and therefore take both these very seriously.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

1. The look you want 2. Time and date - and also time you need to be ready 3. Hairstyle you require 4. Length of hair 5. Thickness of hair.

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Exfoliate regularly, it help remove dead skin cells making your makeup application look smoother. 2. Look after your skin, using a good quality moisturiser will help with the makeup application. 3. Stay out of the sun, not only does it age your skin, but camoflauge takes time and therefore $$

Question 8

What makes your pricing competitive?

Accepted Answer

The quality of my training, the quality of the products that I use, the hygiene of my kit, the longevity of the makeup application all form part of my pricing.

Question 9

How do you normally charge for your service?

Accepted Answer

I normally charge an all in flat rate so that there are no surprises on the day. Send me your requirements and I will quote you.

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I specialise in special occasion makeup, bridal, clean beauty and commercial. I also do lash lifts, facials and brow waxing. I aim to make you feel like the best version of yourself.

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I am Diploma qualified in both Specialist Makeup and Beauty Therapy and continually upgrade my skill set to stay at the top of my game.

Monika Hodkinson

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