Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Our team have all relevent insurance policys for the building industy ( i.e public liabiltity,contract of works) feel free to contact us if you have any questions.

Question 2

How did you decide to get into your line of work?

Accepted Answer

House renovations works has always been a passion in the family and from helping friends our business evolved and expanded to a team with different experiences and skills.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

A client received poor carpentry workmanship from the previous owner house owner, Mode Decor explained what needed to be done to fix the carpentry work and at the end of repairs the client couldn't believe it was possible to restore this good.

Question 4

What do you like most about your job?

Accepted Answer

Working with clients that share the same passion to having the job done correctly and sharing the moments with them along the way to know my team making a difference.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Clients should ask the following   What services/skills our team can offer  How long would the work piece take to complete What warranty will be given for the work

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

What the project will cost, this depends on what materials and features are selected.   When can the work commence, with enough notice the work can commence and complete on an agreed date.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our team’s reputation is built on trust with our clients and ensuring to finish the job on time ,on the agreed budget and making sure the highest quality of work is delivered .

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

The team at Mode Decor is always keen to help were we can in all aspects of the project, we help the client deliver their project on time, in budget and with the highest level of service.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Our team need to know the following to give you the best possible price.  1. What features and materials  2.  Estimated project budget  3. Timeframes when the project needs to be completed by.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Know what materials / colours and features are wanted,   2. Share all your throughts and any future plans with our team.   3. Know that cheapest isn't always the best.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Mode Decor will happily offer customers to discuss  discounts which are available for any size of work at their home or office, contact Mode Décor to discuss what we can offer you !

Question 12

What makes your pricing competitive?

Accepted Answer

We can do fixed price contract for all building works or  we can arrange hourly rate for jobs that are small and  work with you to keep it in your budget until the project has completed.

Question 13

How do you normally charge for your service?

Accepted Answer

Your first appointment is at no cost to you and is obligation free. At the end of that meeting when we know more about the services you might require, we will provide you with an estimated cost on the scope of works. Mode Decor works with their clients closely and offers friendly advice from years of experience to provide best value for money.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

The Mode Décor will bring out the period character of your home and achieve the new look you are searching for and offer a 100% warranty to all its clients. Call Mode Decor to discuss.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Mode Decor has over 40 years of experience, is a recognised  HIA gold member that keeps up to date on the latest training courses and safety regulations to keep on offering the best.

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