Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, we are a fully insured business. We take pride in our work and stand behind it with a satisfaction guarantee.

Question 2

Will you require customers to share their COVID-19 vaccination status?

Accepted Answer

No.

Question 3

What COVID-19 measures do you have in place?

Accepted Answer

We strictly adhere to all local health guidelines and regulations to ensure the safety of our customers and staff. This includes wearing masks, practicing social distancing, and regular sanitization of equipment.

Question 4

How did you decide to get into your line of work?

Accepted Answer

Our passion for outdoor maintenance and landscaping sparked our interest in this field. We enjoy the satisfaction of transforming outdoor spaces and enhancing the beauty of properties.

Question 5

Do you have a favourite customer story you would like to share?

Accepted Answer

We had a client whose lawn was overgrown and neglected for years. After our services, they were thrilled with the transformation and couldn't believe the difference. It's moments like these that remind us why we love what we do.

Question 6

What do you like most about your job?

Accepted Answer

We love the opportunity to turn our clients' visions into reality and see the joy on their faces when they see the results of our hard work.

Question 7

What questions should a customer ask to hire the right service professional?

Accepted Answer

Customers should inquire about the provider's experience, qualifications, insurance coverage, guarantees, and references from past clients.

Question 8

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Customers often ask about our pricing, scheduling availability, the scope of services offered, and our approach to handling specific challenges. We answer these questions transparently and provide detailed information to address their concerns.

Question 9

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our commitment to professionalism, reliability, and customer satisfaction sets us apart. We prioritize clear communication, quality workmanship, and delivering results that exceed expectations.

Question 10

Why should a customer hire you over another service provider?

Accepted Answer

Customers should choose us for our dedication to excellence, personalized service, attention to detail, and track record of delivering outstanding results. We go above and beyond to ensure complete satisfaction.

Question 11

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need to understand the size of the project, specific services required, any unique challenges or considerations, and the customer's expectations and budget.

Question 12

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Customers can save money by scheduling regular maintenance services to prevent issues from escalating, opting for bundled services, and providing clear access to the work area to minimize labour costs.

Question 13

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Yes, we occasionally offer special discounts and promotions exclusively for Oneflare customers. Contact us to inquire about our current offers.

Question 14

What makes your pricing competitive?

Accepted Answer

Our pricing is competitive because we strive to offer fair and transparent rates for high-quality services. We provide upfront quotes with no hidden fees and prioritize efficiency to keep costs down without compromising on quality.

Question 15

How do you normally charge for your service?

Accepted Answer

We typically charge based on the scope of the project, the time and materials required, and any additional services requested by the customer. We offer competitive rates and strive to provide value for our clients' investment.

Question 16

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialize in comprehensive exterior maintenance services, including lawn care, landscaping, and property upkeep. Our expertise lies in transforming outdoor spaces and enhancing curb appeal.

Question 17

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Our team consists of experienced professionals with a wealth of knowledge and expertise in the field of exterior maintenance. We continuously invest in training and stay updated on industry best practices to deliver exceptional results for our clients.

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