Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes my business is insured and as all work is carried out to meet the requirements of the AS3000/AS3008 (electrical standards) I guarantee all my work for the life of the installation. (products/materials are subject to their individual warranties/guarantees)

Question 2

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Being a sole trader and operator of my own business I'm directly linked to my operations as an electrical contractor. Taking pride in offering a reliable, professional and affordable electrical service.

Question 3

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

This will vary depending on the job. But some typical information would be: whether the property is one or several stories, Type of roof (Flat, Tiled, Racked etc), condition of switchboard (circuit breakers or fuses), If your property has a safety switch, age of house/wiring.

Question 4

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

-Cheap products can result in longer installation times (e.g. cheap ceiling fans often take up to twice as long to install compared to a better quality fan) -Ensuring any furniture which may be in the way of an installation is moved.(including access to manhole) -Clear description of required work.

Question 5

What makes your pricing competitive?

Accepted Answer

I operate as a local electrical contractor and run all aspects of my business, resulting in minimal overheads allowing me to provide a personal, affordable and honest service.

Question 6

How do you normally charge for your service?

Accepted Answer

I normally charge either by an hourly rate or when requested a quote can be supplied. I have no call-out or hidden fees and always ensure a high level of communication with my customers to ensure no there are no nasty surprises when they are reading their invoice.

Question 7

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I specialise in the commercial and residential sectors. Having experience from complete electrical installations of new houses/ commercial tenancies, Re-wires & renovations to the simple replacing of lighting fixtures. Always taking pride in my work, ensuring customer satisfaction with the final results.

Question 8

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have nearly ten years experience in the electrical industry. Having worked predominantly within the residential and commercial sectors for some of Adelaide's most established electrical firms, gaining invaluable knowledge and the skill set to provide a first class electrical service.

MJ Hill Electrical

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