Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I am insured for Public Liability and Have Professional Indemnity Insurance. A Twelve Month internal pest control warranty applies after treatment and a 8 year Termite Warranty applies if treated with Termidor, Full Perimeter Chemical barrier.

Question 2

How did you decide to get into your line of work?

Accepted Answer

There are alot of insects throughout Queensland, causing alot of damage to peoples homes. Wherever I have travelled people always tell me there horror stories in relation to houses being damaged. After 20 years of Inspecting peoples homes and businesses I have learned that wherever there is food and shelter, crawling Insects will be hiding and waiting for the darker and quieter moments to eat your stored food products.  Crumbs , scraps, spilt honey , sugar are major attractants.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

After 20 years of servicing clients I can never forget meeting Monty the Python The snake was enormous and lived in the Roof Space of a Acreage property. I heard a sliver behind the foil wall lining in the roof , then saw the snake departing through a hole in wall 4-5 metres away. It was huge.

Question 4

What do you like most about your job?

Accepted Answer

Helping People and Being my own Boss. I have always loved to investigate and inspect and offer recommendations to solve clients problems

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are they Licensed and experienced in this field? What sort of price or deal is available.? When are you available to come over and supply a free quotation after assessing situation?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How do I stop Gecko's entering internals of homes. Fill the gaps around air con motors service pipes. check screens , don't leave outside lights on at night, will attract food sources.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

On site Experience , over 20 years of working for all the largest companies in the pest control industry. I have seen what can happen when the job requirements have not been met by other people in the trade. I have trained people for companies and know what needs to be done.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Punctual, honest ,service specialist, over 20 years experience Inspecting and Preventing Termite Attack and General Pest Control. And Rodents Rats and Mice.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Type, age, and size of house. Area of concern . What sort of Insect do they want eradicated. How long has it been since last inspection and by whom.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Please clear base of walls to reveal skirtings. Areas under manholes to roof void to be accessible. Kids and Pets to be taken out during service for safety.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Loyalty Rewards, Discounts for job referrals, Package Deals associated to Inspections, Rat check or Bonus Roof Dust. Free wasp nest spray if already on site doing paid work .

Question 12

What makes your pricing competitive?

Accepted Answer

Mitey Pest Services is a Sole trader Company, you speak to the owner and get all the information you require in relation to Pest Control Job Required.

Question 13

How do you normally charge for your service?

Accepted Answer

Usually Charged by size and time and chemical required. Number of Bedrooms, number of roof voids, Distance required to travel etc .

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Termite Inspections. Treatments. Prevention. Pest Control. Rat and Mice Control Programs. Commercial and Residential Pest Control. Best Practice Procedures and Client Advice and Service.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

pmt 0-11667 Qld License 1260946 QBCC Trade Contractor Homeguard Pre Construction pmt0-1167 Cert 111 Accredited Insured through Pacific International Public Liability and Professional Indemnity. Aus-17-9968.

Mitey Termite & Pest Control

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