Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

we have a $10 public liability insurance and guarantee the quality of our prints and the installation if desired. The guarantee depends also of the quality of the walls and the use of the room. Please provide additional information if you have worries about installing wallpaper for you. misterwallpaper.com.au - fighting boring walls

Question 2

How did you decide to get into your line of work?

Accepted Answer

After studying business administration I have worked for 20 years in advertising. That's where I could witness the growing possibilities of large format digital printing. I have run a company in Germany that was providing digital prints for interior design before moving to Australia. My mission now as Mister Wallpaper is to help Australian customers to realise their dreams and create fantastic rooms with our custom printed wallpaper murals.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We were hired by an architect who has renovated with his partner a terraced house over many years and they have always talked about large drawing of a Geisha for their bed room. Just before the renovation was finished the architects partner dies tragically. To fulfill the dreams of the couple when the renovation was finished, we printed and installed a large Geisha wallpaper mural, designed by a graphic designer, in the bedroom. Unfortunately only to be admired by the widower.

Question 4

What do you like most about your job?

Accepted Answer

The best about my job as Mr Wallpaper is to see the reaction when the wallpaper is installed and how this changes the room, its atmosphere and its value of spending time in it. May this be an office, a living room, a bed room or just a small niche or boring corner. Mister Wallpaper - fighting boring walls!

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

For how many years have you been hanging custom printed wallpaper? Can you help me with finding the right image. Can you check my photo is suitable for printing. How long does it take until the wallpaper is printed. Can you send me some sample images of your work.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

The main question my customers ask in the first place is about the removal of the wallpaper. As many have heard or experienced the sometimes tedious removal of traditional wallpaper, we are only using modern, non-woven wallpaper and a special paste from Germany that makes it very easy to remove the wallpaper without damaging the wall. As the wallpaper material and the paste is not available in Australia, we import the printed wallpaper and the paste directly from Germany and send it straight to the customer via FedEx.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Being a customer for a long time myself is one thing I could say about me, but also being around customer and digital printing for over 15 years - and still loving it, makes me get up in the morning with pleasure. misterwallpaper.com.au - fighting boring walls

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

15 years of experience with custom printed wallpaper murals. The customers DIY wallpaper is printed in Germany and shipped via FedEx directly to the customer. Installation service available in the Sydney/Wollongong area. All other wallpaper is printed in Sydney. misterwallpaper.com.au - fighting boring walls

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Please provide always the size of the wall/walls (like 4 x 2.5 m). Information like " one bed room" or "two walls" is not good enough to calculate an installation. Also "three rolls" gives us only a rough idea of the wall size. Let us know as well, where the installation has to happen and what kind of room.  misterwallpaper.com.au - transforming your home and office

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1) Order direct through our website by uploading a suitable image file. 2) Have a clean wall, free of dust/holes/residue/pipes/cables/furniture ready for installation. 3) Install the wallpaper yourself with our removable wallpaper and use the paste (direct to wall) that we shill for free. misterwallpaper.com.au - fighting boring walls

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Got to our website and sign up for our newsletters, to receive 10% discount on the printing costs. misterwallpaper.com.au - bringing your ideas to life

Question 12

What makes your pricing competitive?

Accepted Answer

If you just compare our pricing with competitors you will find our yourself. Your wallpaper costs are calculated automatically when you type into the website order panel the size of the wall. Fkat fee shipping costs of $25 throughout Australia. We calculate the prints to your desired measurements. you don't have to deal with limited sizes. Also: the larger the wallpaper the smaller the price per square metre.

Question 13

How do you normally charge for your service?

Accepted Answer

Custom printed wallpaper is calculated by the size of the printed wallpaper. The installation is calculated by square metres of the wall. Just check out our website, type in the size of your wallpaper into that panel on the right hand side and you will get a price right away. Installation of the custom printed wallpaper is between $30 - 38 + GST including the paste.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Mister Wallpaper is the specialist in custom printed wallpaper murals and photo wallpaper with over 10 years of experience in digital printing, especially with wall coverings. We can consult you also in finding the right image and checking your files for an optimal result. We are also honest enough and will tell you when we expect the result less than impressive. misterwallpaper.com.au - fighting boring walls

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Having produced since 2004 custom printed wallpaper in Germany, thousands of customers have enjoyed the quality of the product. The wallpaper comes also with a special paste, that makes it easy to install (dry wallpaper onto pasted wall) and dry strippable when it has to be removed. We have also several other wallpaper materials, self-adhesive wallpaper, pre-pasted PVC-free wallpaper, commercial grade vinyl wallpaper, silver custom printable wallpaper, golden custom printable wallpaper misterwallpaper.com.au - fighting boring walls

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