Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Midas Clean is insured, and all of our work is always 100% guaranteed. We go beyond our clients' maximum cleaning standards every time.

Question 2

What COVID-19 measures do you have in place?

Accepted Answer

Our team at Midas Clean have undertaken Covid-19 vaccinations, and comply with the current Government Regulations.

Question 3

How did you decide to get into your line of work?

Accepted Answer

Conversations amongst family, friends, and businesses disappointed with their cleaning services led me to commence my own cleaning business. We provide our contractors with fortnightly training workshops to ensure our clients receive a Quality Clean every time!

Question 4

Do you have a favourite customer story you would like to share?

Accepted Answer

Subiaco Medical Clinic & staff were very impressed with Midas Clean, and they advised that they had never received a clean as thorough and precise, similar to Midas Clean.

Question 5

What do you like most about your job?

Accepted Answer

Being able to assist others by making their life easier is so rewarding. Knowing that Midas Clean is the reason our clients are beyond satisfied with their cleaning service.

Question 6

What questions should a customer ask to hire the right service professional?

Accepted Answer

* Do you and your employees have a National Police Clearance? *Do you have public liability insurance? *What sets you aside from another regular cleaner?

Question 7

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Why can't my regular cleaner get it as clean as Midas Clean? Midas Clean requires our Cleaning Specialist to undertake regular training to ensure our cleaning standards are always being met and maintained.

Question 8

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Simple.. You need heart surgery. You don't have your local Doctor from your GP Clinic, perform your surgery. You contact the Heart Specialist Surgeon. Don't be wasting your hard earned money or time calling the standard regular cleaners.. Call the "Cleaning Specialists" the first time round. You’ll be impressed every time! Guaranteed!

Question 9

Why should a customer hire you over another service provider?

Accepted Answer

If it's not Midas Clean - It's not Clean Enough! At Midas Clean you only get a quality clean every time.  Take a browse through our online reviews.  All our Cleaning Specialists are -  Trustworthy Reliable Police Cleared Fully insured Fully trained Fully equipped with all the products they need to clean your home from top to bottom

Question 10

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

If you require one of our cleaning packages, for example, a Vacate Clean/End of Lease Clean, an Onsite Inspection is required to eliminate any nasty additional costs or expenses.  Be extra careful with cheaper quotes as their services may not entail a quality clean, may exclude certain items, and/or may have hidden add-on costs.

Question 11

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Stack dining chairs aside.  Remove items from benches, desks, floors, bathrooms, bedrooms, kitchen, laundry, and anywhere that requires cleaning. Ensure your stove tops/cook tops/microwaves/bathrooms, etc, do not have excessive build-up as this consumes a lot of time to clean, and time equals your money.

Question 12

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

If you want your cleaning completed to the highest possible standards and want your top dollar for the sale of your property or your bond returned... then only call the "Cleaning Specialists." You may think you're paying more, but we get the job done properly the first time.

Question 13

What makes your pricing competitive?

Accepted Answer

At Midas Clean, we aren't your standard regular cleaning service.  We are known as "Midas Cleaning Specialists" amongst the most trusted Builders, Medical Clinics, Government and Real Estate Agencys.  When other Cleaning Services haven't met the clients' satisfaction, Midas Clean receives the "Urgent Call Out" to complete the job properly.

Question 14

How do you normally charge for your service?

Accepted Answer

Per Hour Rate. Per Job Site Inspection. Per Cleaning Package.  Individual clients must pay on the day, and a receipt will be issued on the spot. Firms will be given a Quote/Invoice and an allocated term to pay date.

Question 15

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Domestic Cleans - Builders Cleans - Vacate Cleans - End of Lease Cleans - Sale Clean - Spring Cleans - Regular Cleans - Once of Cleans

Question 16

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

"Midas Cleaning Specialists" are the Gurus of cleaning. Our level of expertise due to years of experience in the cleaning industry, ongoing training, and quality cleaning skills sets us aside from the standard regular domestic and commercial cleaner. Midas Clean sets our clients' best interest first and is well known amongst Medical Clinics, Builders, Government, and Real Estate Agencys.

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