Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, Method Detailing is fully insured up to $10,000,000 incase of injury or accidents. Yes, my work is guaranteed in the event you are not happy with the service or products supplied.

Question 2

Will you require customers to share their COVID-19 vaccination status?

Accepted Answer

That is entirely up to each individual customer.

Question 3

What COVID-19 measures do you have in place?

Accepted Answer

Personally, I am fully vaccinated I wear masks and gloves during my appointments. I also wash and disinfect all cleaning materials and tools daily.

Question 4

How did you decide to get into your line of work?

Accepted Answer

Since a very young age I have been into car restoration and detailing. Originally from the UK, I started a detailing business in early 2000's. I moved to Australia in 2012 and launched Method Detailing in 2020, after Covid 19 gave me a fresh perspective on running my own business.  I pride myself on the research into the products I use and over 20 years of retail and customer service experience, as well as only 5 start Google reviews since I launched the business. I have big plans for my business and know that my high standards and attention to detail will set me apart from others in this industry.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Generally, some basic information on the make and model of car. Also its current condition and any areas that need specific attention. When was the last time the vehicle was given a clean? How long have you owned the vehicle? Has the vehicle been exposed to heavy sand, sea water, extreme sun etc? Does it have any ceramic or 3rd party coatings applied to the paint work?

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Great question....  1- Remove all the contents of the interior, including floor mats, saves me time on the interior detail.  2- Be upfront and transparent on the actual condition of the car. Too often I'm told the condition is normal or general dirt, only to arrive to a heavily soiled or badly faded paint on a car. This adds more time and time is $$.  3- Ensure the car is located close to water, a power outlet and I have ample room to manoeuvre after the vehicle. This saves time moving the car to a better spot to work.

Question 7

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Yes, I am happy to give OneFlare customers a 10% discount on maintenance washes after my initial first detail on their vehicle

Question 8

What makes your pricing competitive?

Accepted Answer

Extensive market research as well as research into the products and methods used on each detailing job. I will not finish or leave a job unless I personally am happy with the end result, which often see's me staying later simply to get that 100% perfect finish.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Yes-   *Paint Correction *Ceramic Coating *Interior Steam Cleaning *Headlight Restoration *Carpet & Seat Shampoo *Paint Compounding *Glass Polishing  *Scratch Removal *Leather Restoration

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have over 7 years in the detailing industry, both here in Australia and overseas in the UK. I am fully insured and accredited here in Perth, WA. I have also a classic car restoration background, so understand the care and attention that goes into looking after and maintaining our pride and joy.

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