Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I am insured I guarantee my work,if the client is not happy with my work I a happy to discuss with client and revised any work for them to result in a happy outcome.

Question 2

What questions should a customer ask to hire the right service professional?

Accepted Answer

What are his or her fees? What experiences they have?  Do I guarantee my work and is my business insured? Am I flexible with my ideas?

Question 3

What questions do customers commonly ask and how would you answer them?

Accepted Answer

What will this cost, How long will it take? What will inconvenience them when the project commence?  I always give the clients and estimated invoice and keep advise with all unforseen additional cost and discuss how we can compromiseto get the best results. Always give a longer time than usual, if it's shorter then that it's a bonus. Talk about what may inconvenience them and provide alternatives for them.

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I have a policy on reliability, and trustworthy  what I expect from others I need to provide  that myself, I am punctual with my appoitments and if there is an unforseen situation I will always make a call and my client know I am running late.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

I am local,with low cost fees and have a good understanding of what the clients needs but also give them choices and with my expertise and advise of what could be better. I am approachable and friendly

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

The usual things I need to know  their full name contacts, and address and  there budget,what style,colours and products they are requesting and to be happy to revised with the client if needed.

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

I usually get as much of information from the first call and have a idea of what they are requesting, and I do some homework and gather some information to provide when I meet them for the first time, and being paid hourly is a good way of keeping the cost down. I always give my clients and itemise invoice.

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

The special offer I offer my clients is when I have been hired to do a project, I usually forfeit the call out fee of $80 It's always a good incentive for the clients

Question 9

What makes your pricing competitive?

Accepted Answer

My pricing I feel is fair, I always think about what I would like to be charge for a service, $80 dollars for a call out fee is pretty reasonable and for $40 per hour

Question 10

How do you normally charge for your service?

Accepted Answer

I Provide and Invoice on the day for a call out fee,either paid cash or direct debit. If it's an ongoing project it is paid per hour but at different installments.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

All aspect of Furnishing, Window treatmentsand cushions,Colour consulting,furniture placement and I provide mood boards for clients and I also design some furniture pieces on request

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I am fully qualified I have a Diploma in Interior Designer and Certificate in Decorating. I have worker with other designers and have gained a lot of experience with the. I have great skills in Furnishings and I  custom make cushions.

Mdlm Interiors

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