Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, Mas Tax is a registered Tax agent and also holds a Public Certified Accountant.  We also hold a Financial Planning and Credit license through Vivid Financial Planning Pty Ltd (Our sister concern).   On top of this we also have a Personal Indemnity Insurance.

Question 2

What do you like most about your job?

Accepted Answer

It's my aim to provide these 3 Pillars - ‘Excellence’, ‘Integrity’, and ‘Professionalism’ in every job I do, whether big or small.  My passion is to help and support individuals and businesses grow and prosper.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Do you have the qualifications to do the Job? What happens when you are away or sick or decided to move on? What's your job turnaround time? Would you charge extra if I increase the scope of the job after we have agreed?

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

If you have any questions regarding our service or offerings, please feel free to call my mobile on 0402 523 666.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We understand the importance of reliable, accurate tax and accounting, and how it can affect your personal and business responsibilities. To ensure that you receive the finest services and advice, we take the time to understand your or your business’ specific needs.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

My primary focus is to become a trusted partner for individuals and different sized business and steer them towards financial success and excellence

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Your specific requirements, e.g. lodge individual returns, Sole Trader returns, or Business Accounting etc... Your Profession or Business (industry) Your sources of revenue, e.g. Salary, Business, Share, Property, etc Range of total Income, e.g. $100K to $150K If Business, no of employees

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1) You need to have receipts for all tax deduction claims so you can show them to the ATO. 2) For any Car related expenses, prepare a log book if you travel a lot for business or work purposes. 3) Control the timing of your tax deductible expenses.

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Call now to book a free ½ consultation.  We can work out a special offer if you intend to get started asap.

Question 10

What makes your pricing competitive?

Accepted Answer

I can assure you utmost sincerity, due care and professionalism in our services, and the fees you pay will be a lot lower than most CBD based accountants.  We keep our clients at the centre of whatever we do and we pride ourselves on the level of communication we have with our clients.

Question 11

How do you normally charge for your service?

Accepted Answer

My Standard Fees for Individual Returns is $150 (this will include most deductions).  However in my experience individual and business needs are unique, we can work out a fee plan that will uniquely match your needs and success blueprint.  Feel free to call me to book a 1/2 hour meeting.

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Whilst I consider my experience to be broad based,  I bring with me more than 15 years of commercial accounting experience across a range of industries including manufacturing, exports/imports and pharmaceuticals.

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Qualified accountant with more than 15 years of commercial accounting experience across a range of industries including manufacturing, exports/imports and pharmaceuticals.   Qualifications: CPA, Chartered Global Management Accountant, MBA

Mas Tax Accountants Cheltenham

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