Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

yes we are insured for 1/ Public liability 2/ Construction insurance 3/ Yes we Guarantee our work 4/ We provide builders warrantee insurance for job over $16,000.00

Question 2

What questions should a customer ask to hire the right service professional?

Accepted Answer

1/ Are you qualified in this filed of works 2/ Are you registered as a builder and as a company 3/ How long have you been in business 4/ Are you local 5/ Are you dealing directly directly with with the builder or a representative

Question 3

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Are you a registered  builder. (YES WE ARE) Any builder doing work over $5000.00 must be a registered builder practitioner and over $16,000.00 must provide warrantee insurance (don't let anyone tell you different go to the VBA website)

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Whit 30 years experience in the industry we must be doing something right, as we have a good work of mouth reputation and aim to keep it that way, By providing honest and good quality service.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

We have over 30 year experiance and are registered builders in houseing renovations and also commercial registered for shops and factory renovations  Please note: That any person doing building work over $5000.00 must be a registered builder and over $16,000.00 must provide warrantee insurance

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

1/Site access  2/ Type and size of construction  3/ Type materials to be used used 4/ Do you require plans and permits

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1/ Be sure of what you want and try not to make changes during the building process as any changes can delay the works and cost you more.

Question 8

What makes your pricing competitive?

Accepted Answer

That is a had question to answer As you have varying degrees of qualified persons that's that you are quoting against some new to the industry may give the impression that they know exactly what they are doing but building once cover up with plaster may be a different story So don't be led by price

Question 9

How do you normally charge for your service?

Accepted Answer

We provide a quotation for the proposed works so you'll have fixed price to go by for peace of mind.

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

All aspects of building construction and Building pre purchase inspections  New homes  Building renovations  Bathroom renovations  kitchen renovation  window and Doors replacement window shutters

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

30 years building experience Registered Builder in housing and commercial construction categories Certificate 6 in Building and Construction Diploma of Building Surveying  Housing Industry Association Member (HIA) Australian Institute of Building Surveyors (ABIS ) Master Builders Association (MBAV)

Marmion Builders

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