Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes I am fully insured and give a guarantee for all our projects.

Question 2

How did you decide to get into your line of work?

Accepted Answer

40 years ago my friends helped me to get into the suspended ceiling trade. I was a qualified carpenter by trade.

Question 3

What do you like most about your job?

Accepted Answer

The satisfaction of completing different projects in Melbourne keeps my job interesting and proud.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

Hourly rate of service professional or firm price for the project. Also the quality of the materials used. Is the service professional covered by insurance. Any references from previous projects can be followed up.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

40 years local experience in the building industry, working on CBD building sites and shopping centres in Melbourne.  See above mentioned projects.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

Our company has 40 years of experience in the ceiling industry in Melbourne.  Amongst our previous projects included: Rialto Towers, Shell building (1Spring Street, ANZ Bank tower (110 Queens St), Telstra Tower (Cnr Lonsdale & Expidition St), Altona Gate Shoppin Cntr, Greensborough Shopping Cntr, Malvern Shopping Cnt., Forrest Hill Shopping Cntr.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Inspection of building site is most important. Also taking measurements of lenght of supporting ceiling rods.

Question 8

What makes your pricing competitive?

Accepted Answer

Our expertise, state of the art equipment, and local knowledge makes our pricing competative.

Question 9

How do you normally charge for your service?

Accepted Answer

We charge cost plus $ 60 per hourly rate or total price for a project as per quotation. For our projects we provide state of art equipment and scaffoldings including in our price.  We also provide delivery of materials and removal of rubbish.

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in installation and maintenance of suspended acoustic ceilings.  Our business provided maintenance of suspended ceilings for Rialto Towers in Melbourne for over 30 years.

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Over 40 years of experience in installing all types of acoustic and suspended ceilings in Melbourne CBD and some major shopping centres. Provision of maintenance of suspended acoustic ceilings in the Rialto Towers.

Markku Saarinen

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