Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes I'm fully insured with Public Liability and Professional Indemnity with a reputable insurance company be careful as insurance is no longer essential.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I have been in the building industry for over 30 years so inspections allows me to use my wide extensive building knowledge.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I found termites in a dwelling that 2 other inspectors could not find. the thermal imaging camera did its work as one would expect.

Question 4

What do you like most about your job?

Accepted Answer

Inspecting homes knowing its someone's dream home. I get satisfaction out of providing a report that prevents people buying with a report that prevents them for having buyers remorse after they purchased the property.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you insured as the law is now you don't need insurance with a lot of companies operating not insured and not licenced.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Would you buy the place which makes me laugh and I would buy anything at the right price. if there are defects in the report that you consider a concern then you can always renegotiate the price or request the items of concern be rectified.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I am renowned throughout the industry as Mr Pedantic as I work for you reporting on the property condition as I'm not trying to sell you the property that's the agents job. I give you information so you can make an informed decision prior to making a decision to purchasing the property.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

I am fully insured, over 30 years experience and very thorough. I perform inspections customized to the property not just a generic tick list report. My reports include photos and we email the report directly to you, print and post a hard copy of the reports to your postal address.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

I need the address of the property you wish to have inspected so I can make sure its within an area with a reasonable travel time. I cover a  wide range of areas.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

There is nothing I can offer to save money as if you want the best you pay the going price as my prices are fixed.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

I have offered my web site specials to this site so Oneflare customers get the same offer as my web site.

Question 12

What makes your pricing competitive?

Accepted Answer

You get what you pay for in this game and its a huge investment buying a home so don't use a cheap inadequate inspector use someone that is licenced and insured that provides a report that is easy to understand rather than a cheap inspector that does not allow you to make an informed decision.

Question 13

How do you normally charge for your service?

Accepted Answer

We complete Pest and Building Inspections, Building Inspections, Pest Inspections, Defects Inspections, Handover Reports and Special Purpose Inspections. The price varies depending on the type of inspection you require. Please visit our website for details. www.malwright.com.au

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I specialize in pre-purchase Pest and Building Inspections, Handover Inspection Reports on New Homes and Defects Building Reports on existing homes. I also perform Timber Pest Inspections.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I am a fully Licenced Builder, Clerk of Works, Timber Pest Inspector. I have over 30 years experience and I fully insured. Being a builder I know what people try and get away with so my reports are very thorough. I perform thermal imaging which detects water leaks and termites.

Mal Wright Pest And Building

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