Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I guarantee my work. I have a very good reputation of delivering exceptional service every time and I have many years of experience in the makeup industry and beauty industry.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I always had a passion for the cosmetics/beauty industry and I knew that was the career path I want to focus on, so I went straight into it after finishing VCE

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

One of my clients was so happy with her makeup trial that after she booked me in to do her and her bridal parties makeup for her special day we remained in contact and she invited along to her wedding as a guest!

Question 4

What do you like most about your job?

Accepted Answer

I love meeting different people and making them feel special. My aim is to create a variety of flawless make-up styles, be it sexy, glamorous, classic or understated which adds an unforgettable illusion to any occasion.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

What cosmetic brands/products  do you use? All makeup used is hypo-allergenic, durable and lightweight. Only professional products including MAC, Napoleon, Chanel, NARS and an extensive variety of cosmetics and mineral makeup are used.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Do you offer makeup trials? Most brides prefer to have a trial with hair and makeup prior to their wedding day. It is not essential, but to make sure that you will be 100 percent happy on the wedding day, a trial is advisable.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I have a very good reputation of delivering exceptional service every time and I have many years experience working on many different clients.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

I have been a makeup artist and beauty therapist for over 10 years and have an extensive knowledge of the beauty and cosmetics industry. I have worked on various woman varying from all ages and backgrounds. Every face is unique therefore I try and create the perfect look for each individual client.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

The location of where the service will be held will determine the quote  How many people were required for the booking. Timing of when the bookings need to all be ready by.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

The only way of saving money before the service is booked in is if you were to decide not to go ahead with a makeup trial prior to the event date. A trial is only recommended if it is a booking for a wedding.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

If four or more clients are booked in at the same time I offer a 10% discount for the group booking.

Question 12

What makes your pricing competitive?

Accepted Answer

I am reasonably priced and include eyelash extensions applied free of charge as well as do not add a travel surcharge if the booking is within a 20km radius.

Question 13

How do you normally charge for your service?

Accepted Answer

A 20% deposit is required to secure the time and date prior to the booking.  Remaining balance can be paid in cash on the day or a direct bank transfer.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Specialise in Bridal makeup artistry  Fashion and glamour makeup artistry  Beauty therapy  Eyelash extensions  Spray tans  Waxing  Laser hair reduction

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Completed a diploma of beauty therapy in 2003 with over 10 years managing and leading some of Melbournes best day spas and salons.  I also completed a certificate in fashion, glamour and bridal makeup artistry in 2004 at Napoleon Perdis Academy.

Makeup By Natasha

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