Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes I have third business insurance with AAMI which includes both portable and valuable items, legal liability products liability and legal liability public liability.

Question 2

What do you like most about your job?

Accepted Answer

Helping woman feel confident and glamorous with the makeup look for their special occasion and empowering them with makeup skills by teaching and training.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Do you have a standard look or do you adapt it to suit the person, what they are wearing, what they like or don't like.

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Most common question is will my makeup stay on? The answer is YES. The way I prepare the skin will ensure that your makeup is long lasting and flawless. I do many large bridal parties with early start times and weddings later on in the day and my makeup application ensures it stays on every time.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I do what I say, I respond quickly, I am on time, I am honest. Please refer to the many references and testimonials from happy clients.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

Professional, personable, reliable, I listen to your needs and work with you to enhance your own natural best features. I use branded high quality products including Vegan chemical free makeup.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Name, Mobile Number, Email, Date of service, Address where they want the makeup done, Start time, How many people, Type of occasion

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Brides receive a complimentary lipstick colour of their choice. 20% discount for all other product purchases. 50% discount for 1st booking effective from 1 year from their wedding date.

Question 9

What makes your pricing competitive?

Accepted Answer

Lashes are always included unless specified. Value for money for a personable service in the comfort of your own home or venue. No call out fees. Travel complimentary in some areas.

Question 10

How do you normally charge for your service?

Accepted Answer

I accept both cash and direct deposit. For wedding bookings, its a $100 deposit to secure the date with balance payable the week of the wedding. Travel is complimentary in some areas otherwise travel fees apply. There is no call out fee. Early starts before 8am incur additional $100.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Makeup Training Workshops for groups or one on ones, colour matching service. I love teaching and training others woman to feel empowered to be confident and comfortable with both their skincare and makeup choices and application.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

More than 5 years experience trained by both Napoleon and MAC professionals in the industry. I have worked on all age groups and different skin tones which includes Special occasion Makeup, formals, Bridal, Glamour, portfolio shots, dance concert stage makeup. Preferred supplier for My Wedding Wish.

Makeup By Lee Anne

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