Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

M & S Professional Cleaning is fully insured. We guarantee if you hire M & S for your end of lease cleaning you'll get your full bond back*. And if your property manager is not happy with any aspect of the cleaning we will go back to retify, free of charge

Question 2

How did you decide to get into your line of work?

Accepted Answer

Since I was a child i love cleanliness. I would get mad each time my room was messy. I grew up cleaning my house, then got in the cleaning industry when I was at uni. I love cleaning so much that I've decided to offer my service to others

Question 3

What do you like most about your job?

Accepted Answer

I love to see the end result of my work. Seeing people going to work every morning to a cleaned office, their smile on the face to a cleaned and tidy desk.   I love the smile of customers when receiving their full bond back

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

M & S Professional Cleaning is owned and operated by two cleaners with over 5 years of experience. As the owner, i make sure each premise I clean is of high standard. I treat each premise as my own, this is why we are the best

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

We aim at achieving the best cleaning services in Melbourne. Friendly and professional team with the highest attention to details.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Before we can give an accurate quote, we need to know your cleaning requirements. Do you need an end of lease cleaning? If yes, how big is the house. Usually we like to inspect the house before giving a quote, not every house is the same.

Question 7

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

M & S Professional Cleaning is having a special offer.  20% off your first service  Offer expires 30 June 2016

Question 8

What makes your pricing competitive?

Accepted Answer

M & S Professional Cleaning has done lot of research in the local market. We are proud to say that we are one of the most affordable cleaners in Melbourne

Question 9

How do you normally charge for your service?

Accepted Answer

For any cleaning requirement that you may have please contact us and we'll give a free quote. Every premise is different, this is why it is important to prepare a personalised quote that will reflect on your cleaning needs.

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

M & S Professional Cleaning offers office cleaning, end of lease cleaning, vacate clean and after builders and construction clean.

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have more than 5 years of experience in the cleaning industry, both commercial and residential. We are highly trained and will deliver high quality cleaning services

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