Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully insured to $10,000,000 Our products have 25 year guarantee and We also guarentee our workmanship. Only the best products is the best warranty you can have.

Question 2

How did you decide to get into your line of work?

Accepted Answer

We were passionate about renewable energy. We love helping customers. It just made sense to us to be renewable energy providers.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Rod & Kerry – Warwick Qld from Warwick, Queensland   We researched for six month prior to deciding to go with Lumax Solar and we are so glad that we did , very professional company and staff to deal with from the salesman ,support staff ,right through to the Managers.

Question 4

What do you like most about your job?

Accepted Answer

We love providing great service. We are passionate about the renewable energy industry and having happy customers.  Great service is our motto!

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Do they offer quality products, do they use licensed workers, are they a quality provider or do they simply offer the cheapest price.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Our customers want to know they are getting quality and great advice.   We offer full consultations to ensure all their questions are answered.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our customers rate us 5 stars by independent reviews.  With only best practice standards and strong technical advice our customers know they are getting great advice.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Top Quality local service and products.  Using European Fronius, Axitec and Q-Cell we only stock the  best products available.  When you want it done right, call Lumax solar.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We like to know the type of roof, the size of electricity bill and the customers wants or needs.  We offer a full free consultation to any customer that would like friendly advice on their solar needs.

Question 10

What makes your pricing competitive?

Accepted Answer

We offer competitive pricing on top quality products.   We certainly don't sell the cheap chinese products but we are very competitive when comparing good quality products with great service!

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Over 50,000 solar panels installed in QLD. We  do best practice standards and highest technical knowledge.  Well above industry standards are our every day practice. When you want the best we are the people to call.

Lumax Solar

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