Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Lucky We Mow are fully insured, our Certificate of Currency is available to our clients via our website. We hold a current WH&S Certificate and comply with all Australian Safety Standards when it comes to gardening services.

Question 2

What do you like most about your job?

Accepted Answer

The best part of providing a service like this to clients is the satisfaction of a job well done when the job is complete.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Always view the liability insurance cover that your chosen lawn care service provider has.  If your lawn care provider does not have insurance, you could be liable for damages should anything happen to your mower man. Don't be left with a glass window replacementcan that can cost over $1000.00!

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

The most common question asked is what is our price?  Our answer: Unlike almost all other mowing services on-line, we provide a very clear and competitive price structure for our services and they can all be seen on our website.  We prefer to be completely open with our clients and this is what separates Lucky We Mow from most other Lawn Mowing businesses.  We will never offer a discount on an unknown price and we will never throw in unforeseen, unexpected charges.  Our service fees can be seen by clicking on the Pricing Link on our website, Our Discounts can be found by clicking on our Offer Link and our Service Area Fees can be found on our Coverage Map at the very bottom of our page.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Business integrity, honesty and reliability are all important factors when it comes to Lucky We Mow's services. You will be every happy you booked with Lucky We Mow.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

Our pricing is pre-set meaning no hidden fees or hidden add-ons. You are fully quoted prior to service commencement and the service provided is second to none. We highly recommend you visit our website as all our prices and range of services are available.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

When a new client requests a booking, we use the information provided to create an exact, personalized quote for them based on their block size, services required and service location. We then provide any applicable discounts, such as 20% off for a first booking, or 10% off for Tri-Weekly contracted work. There are also other ways our clients can save money and these are all taken into consideration when we call our clients with a quote.

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Visit our website and click on "Discounts" to view our large range of discounts.  www.luckywemow.com.au  To apply a discount, simply tell us prior to service start the discount you would like to apply and we will let you know if you are eligible.

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Buy Three Mow and Snip services and your Fourth Mow and Snip is Free. Limited time only. Call and mention this offer.

Question 10

What makes your pricing competitive?

Accepted Answer

Our prices are pre-set and are clearly shown on our website, meaning there are never any hidden fees at the end of our service.  With a range of discounts available to all our lawn care clients via our website we are the most cost effective lawn care business in South East Queensland.

Question 11

How do you normally charge for your service?

Accepted Answer

We accept Cash on arrival, Bank Deposit, PayPal Invoice or Credit / Debit on site payments with no transaction fees.

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