Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Turning Point Health & Wellness is an insured business, with insurance services provided by Watkins Taylor Stone Insurance Brokers Sydney.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I had a great experience with naturopathic treatment after I had my second child.  Returning to my happy normal self.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

A female client was suffering from severe acne due to a ceasing the OCP and stress.  We fixed the problem.

Question 4

What do you like most about your job?

Accepted Answer

What I like most about my job is assisting the individual client.  They are all unique with unique health issues.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

What are your professional qualifications? Where did you study?  Do you have a special area of practice showing good results?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Customers want the results no matter what their condition is.  With effective communication and questioning we work out our strategy.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Being a qualified professional, I have been treating patients for years and consistently obtaining the results they are looking for.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

It depends what type of practitioner you are looking for. My qualifications and experience give clients confidence in choosing me.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Initial consultations are a standard set fee of $120.  This is a one hour consultation. Follow up consultations are $65

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1.  Complete the comprehensive health questionnaire prior to appointment and return. 2.  Arrive on time. 3. Book external treatment packages.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

When you book an external ECHO Oxygen Facial or Rosa Calm Facial, and mention Oneflare, you receive a 10% Discount.

Question 12

What makes your pricing competitive?

Accepted Answer

My pricing is standard for a naturopathic consultation with an appropriately qualified practitioner. Discounts are provided on external facial treatments.

Question 13

How do you normally charge for your service?

Accepted Answer

NATUROPATHY  Initial Consultation 1 hour - $120 Return Consultation 30 minutes - $65  Private Health Insurance Rebates Apply on Consultations

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Special areas of naturopathic treatment include clear skin health (acne, rosacea, psoriasis, dermatitis, anti-ageing); digestive disorders, and stress and anxiety

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

My qualifications include an Advanced Diploma of Naturopathy and an Advanced Diploma of Western Herbal Medicine from Endeavour College of Natural Medicine. I am an accredited member of the National Herbalists Association of Australia (NHAA). I am also a trained Skin Therapist

Lori Blanks ND

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