Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, we are a fully insured business, and we guarantee our work to ensure customer satisfaction.

Question 2

Will you require customers to share their COVID-19 vaccination status?

Accepted Answer

No, we do not require customers to share their COVID-19 vaccination status. However, all our employees are vaccinated for safety.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

One of our customers had an old, non-running car sitting in their driveway for years. They were worried about the hassle of selling it, but we provided a quick, hassle-free removal and paid them top cash on the spot. They were so relieved and happy with our seamless service!

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

1. How much will I get for my car? The price depends on the make, model, condition, and market demand. Contact us for a free quote and get the best cash offer.  2. Do you buy cars that are not running or damaged? Yes! We buy all types of cars, running or not, including junk, scrap, and accident-damaged vehicles.  3. Is your car removal service free? Absolutely! We provide free car removal and towing anywhere in Brisbane.  4. Do I need to handle any paperwork? No, we take care of all paperwork and legal formalities, making the process hassle-free.  5. How fast can you pick up my car? We offer same-day car removal in most cases, or schedule a pickup at your convenience.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We have years of experience in the industry, offering fair cash deals, free car removal, and hassle-free paperwork. Our process is transparent, quick, and customer-focused, ensuring you get the best service with no hidden fees. Plus, our team is professional, insured, and committed to customer satisfaction.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

To provide an accurate quote, we typically need the following details:  Make & Model – The brand and model of the car. Year of Manufacture – The car’s production year. Condition – Whether it’s running, damaged, scrap, or junk. Mileage – The total kilometers driven. Location – Where the car is located for pickup. Ownership & Paperwork – Proof of ownership or registration status.  With this information, we can offer the best possible cash price for your vehicle!

Question 7

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Yes! For every customer from Oneflare, we offer an extra $100 on top of our best cash offer. Just mention Oneflare when booking your car removal!

Question 8

What makes your pricing competitive?

Accepted Answer

Our pricing is competitive because we offer top cash based on real market value, considering the make, model, condition, and demand. We also provide free car removal, towing, and paperwork, ensuring no hidden fees. Plus, we guarantee the best possible offer and even match or beat competitor quotes!

Question 9

How do you normally charge for your service?

Accepted Answer

We don’t charge a single penny from our customers! Our car removal, towing, and paperwork services are completely free, ensuring a hassle-free experience with no hidden fees.

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