Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Our customers have nothing to worry about because my business is fully insured.  Insurance Policy: OA13615271 I am able to show proof if you let me know that you need my insurance papers before we come to give you a quote.

Question 2

How did you decide to get into your line of work?

Accepted Answer

My father was also a tree looper so I decided to do my own business for tree lopping as well because I use to love helping out my father.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

There was an old couple they told me all about how a tree lopping company only did half of the job and never came back after leaving with the money. I felt sorry for them so we finished the job and did extra for this poor old couple. I felt so blessed after the job they were continuously thanking us

Question 4

What do you like most about your job?

Accepted Answer

I like meeting new people. I like when customers watch when we do our job because they see our skills. But what I like most is when the job is done and our customers are happy. We can never leave without knowing our customers are happy.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

I think customers should ask about how the job will be done and about previous jobs that they have done

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Many customers ask me how long I been doing this job and where we come from, normally that starts off a conversation and we endup getting to know eachother.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are precise, alert and careful. Everyone's safety including you and your family & pets comes first. We are a reliable team because we work together like brothers. We will prove to you that we are trustworthy

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

I have been doing this job for our country for many years and alot of my customers have become my friends. My workers and I are very friendly, we do exactly what you want to be done, we are fast, we are reliable, we are on time and we will give you the best prices. We are the best!

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

what type of job you need to get done, what time you want us to be there and also your address and a phone number we could use to get a hold of you. And make sure your neighbors are not going to try and stop us from chopping down your tree.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Clear the area where we are going to work. If it's rubbish removal you could stack it up in a place easy for us to remove it from.

Question 11

How do you normally charge for your service?

Accepted Answer

We are friendly and can negotiate to a price that you can afford. You can always pay half before the job and half after the job.

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in tree lopping. My tree climber is a very skilled and smart man. My climber is the best with or without climbing gear but gear is a must. I am always watching him climb for his protection and guidance if needed.

Livinstan And Son

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