Question 1

How did you decide to get into your line of work?

Accepted Answer

Joseph Galluzzo, the director and founder of Limestar Real Estate has spent years in Sales and Real Estate. It became evident that there was a gap in the market for a trustworthy and cost effective Real Estate Agency. This is the reason Limestar Real Estate was established.

Question 2

What questions should a customer ask to hire the right service professional?

Accepted Answer

The customer must connect with their agent. At Limestar Real Estate we are available 24/7 to answer any questions you may have. We also show homes around the clock and are not limited to business hours. We are motivated, hard working and we will adapt our method of sale to suit your property, and your situation.

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Limestar Real Estate is a small family owned business. We rely on word of mouth feedback to generate new business and we understand that every action affects our reputation. We have built our success by exceeding our clients expectations. We our honest and direct and we will sell your home in a professional and efficient manner.

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

The inspiration to open Limestar Real Estate came from the lack of prompt, professional service in the industry. At Limestar we guarantee your phone calls and emails will be returned within 24 hours. New information regarding your property will be communicated immediately. Not only do we guarantee premium service but we do so at an unbeatable price. Most of our business comes from referrals so we care about impressing you so that we can grow our business and enhance our reputation!  When you sell your home with Limestar Real Estate you do not need to outlay an upfront amount for marketing. We are so sure that you will be impressed with our service, we pay for your marketing package and this is all included under a competitive commission, payable only once your home has settled. This also means no sale equals no fees. We advertise your property on various real estate portals including www.realestate.com.au, www.domain.com.au, and www.limestarrealestate.com.au, just to name a few. We also promote your property in the office window display and include a mega sign for the front of your property. We host open homes every week and we hold suburb records for sales prices.  We are also managing rental properties at a rate of 6.6% including GST.  We look after your property as if it was our own! Limestar Real Estate aims to challenge the poor reputation Real Estate agents are known to have and delivering outstanding service whilst consistently striving to improve.  We offer high quality services and top of the range landlord software, so that you can log on to your owner portal at any time for information on tenant status, open and closed repairs and to access statements and other documents. We use a comprehensive inspection software that sends you a thorough report for ingoing, routine and outgoing reports including photos, commentary and even video where applicable.  Unlike other agencies the following IS included in our commission and we do not charge extra for these services:  Advertising fees for listing your property for lease Routine inspections Information required for insurance claims Organising maintenance and repair Lease renewal Annual financial statements for tax purposes Paying bills on your behalf   Additional Fees  To secure a tenant we charge a one week letting fee plus GST and a $3.30 administration fee per month.  If we need to represent you at tribunal there will be a $100 NCAT application fee and a $200 flat fee for representing you at the hearing.  Tenant Screening  Limestar Real Estate has low percent arrears rate as we require our tenants to stay two weeks in advance with their rent payments at all times.  When selecting a tenant, we require bank statements AND payslips which most agencies do not require. We thoroughly check references and we use NTD to complete background checks on all applicants.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Limestar Real Estate charges a capped commission no matter what the value of your home is. We work hard to get you the best possible price in order to impress our customers and build market share through word of mouth.

Question 6

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Limestar Real Estaet specialised in the Sale and Property Management of Residential properties.

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