Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes I am fully insured and I guarantee my work.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I was on safari in the Serengeti, camera in hand, wind in the hair (those were the days when I had hair) and the sky putting on an amazing sunset and I suddenly realised I was doing what I really loved.

Question 3

What do you like most about your job?

Accepted Answer

I get to be creative, work with lots of different people, see the world in a multitude of ways that I might not do in a 'normal' job.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

How long have you been in business for? What experience do you have?

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

The first question that people often ask is "What will professional corporate photography cost?" The more important question that you should be asking is "WHAT WILL IT COST YOUR BUSINESS IF YOU DO NOT HAVE THE RIGHT IMAGES?"

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I am an experienced Professional Photographer. I have experience in the commercial world as an accountant so I know how to run my business and ensure you get the best result possible.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

I completed a Bachelor of Arts degree before I started Lensflair in 2008 so I have extensive experience in both photography and video production. You know that you are engaging someone who has the skills and experience to provide the best possible product for your business.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What type of photography do you need? How many people will be photographed? What do you need the images for? Be specific. List locations and times. Image formats - Web, prints, albums, discs etc

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Make sure you are clear on what you want. If you continually change the scope of the project then the cost will increase accordingly. Provide as much information as you can so that quotes can be as accurate as possible. Be on time.

Question 10

What makes your pricing competitive?

Accepted Answer

I am able to keep my overheads as low as possible so i am able to provide a value for money service to my clients. having a corporate/accounting background I cost my jobs precisely and accurately.

Question 11

How do you normally charge for your service?

Accepted Answer

Costs vary depending on the service required. Most commercial work is costed on a time and materials basis. Portraits and Head Shots have standard price structures/packages. The best option is to have a chat about what you require and we can discuss the right package for you. Don't make the mistake of using price as your sole selection criteria though as you usually get what you pay for.

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I specialise mainly in Corporate/Commercial Photography but I have also had extensive experience in both Portrait and Wedding Photography.

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Bachelor Of Arts (Mass Communication) - Film and Television + Photography. Bachelor of Business. Shooting since 1999. Awesome people skills.

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