Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

RL Roofing Pty Ltd is a insured entity. Our workmanship is guaranteed for the period stipulated in our licensing requirements with the Victorian Building Authority (VBA) .

Question 2

How did you decide to get into your line of work?

Accepted Answer

Chance really, I was only young when I started my Roof tiling apprenticeship 17 in actual fact. A mate of mine had started 6 months earlier and got me a job. I started my plumbing apprenticeship when I was 28 because I needed a fresh start and have continued to do both ever since.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We did some work for a serving police member (who shall remain anonymous) and some of the stories this bloke had were hilarious, some of which shall remain anonymous also!!!

Question 4

What do you like most about your job?

Accepted Answer

What I love about my job is the constant movement, never being in the one place to often. Meeting new people is always great. And the satisfaction of leaving another happy costumer.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Number 1 would be what qualifications has the service professional have and what proof have they got. Number 2 what do they specialise in for example a general plumbing wouldn't be that great at roofing.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Are u single? No only kidding. The most common questions we come across would have to be how much is the job worth. How long is it going to take and when can you do it. With all three questions the answer would depend on the individual job.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

RL Roofing Pty Ltd prides itself on building a great relationship with all our costumers. Your feed back is very important to us and to that affect we try our upmost to formulate a reliable, trustworthy relationship. Because if your happy we're happy.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

At RL Roofing Pty Ltd we know roofing. Having completed two trade qualifications in roof plumbing and roof tiling you need look no further than us. Give us a call for expert advice and quality workmanship .

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Obviously an address and phone number. A brief description of what work needs to be carried out. Whether or not you have a single story or double. What times we can get together to meet and discuss.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Being clear about what works need to be done obviously helps. And if the costumer isn't sure we can always offer our expert advice. Working together in the planning stages is always a bonus. Working out a clear management plan with regards to time, access, deliveries etc

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

At RL Roofing Pty Ltd we care about the aged and those less fortunate, so it is with our great pleasure to offer generous pensioner discounts. With us its all about keeping everyone happy.

Question 12

What makes your pricing competitive?

Accepted Answer

With a combined total of 25 years experience installing all manner of roofs our skilled and qualified tradesman know exactly what they are doing. Rest assured we pride ourselves on very competitive prices that is guaranteed

Question 13

How do you normally charge for your service?

Accepted Answer

Knowing that each and every roof is individual, RL Roofing endeavour to provide our costumers a cost effective solution to all works carried out. That's what makes us the best.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Combining Two trades was never going to be easy, but having successfully completed both Roof Plumbing and Roof tiling it was well and truly worth it. At RL Roofing you get 2 qualified tradesman in 1. Give us a call for our complete expert advice

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Save your self the heartache of looking any further then RL Roofing Pty Ltd. Having completed two trade qualifications in both Roof Tiling and Roof Plumbing, there is nothing we don't know about Roofing

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