Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are and we warrant and certify that all our work is to a premium standard. We operate according to Australian Standards and this is essential when dealing with this type of work.

Question 2

How did you decide to get into your line of work?

Accepted Answer

The energy saving component of installing insulation was really the driver for all of our employees. We agree with current Australian Standards that reiterate that insulation is now mandatory in all new homes. It makes sense in Australia where our summers can really heat up a house quite quickly.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

All of our customers to date have referred us some sort of new work due to our premium service. One of our first customers ever received free insulation for her sons granny flat from the team at L.A insulate as the lovely old lady referred over 10 jobs to us.

Question 4

What do you like most about your job?

Accepted Answer

The notion that we can really save people money and energy consumption in their household. Other than that our employees enjoy travelling to all parts of Sydney to install insulation.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Customers should ask themselves what type of insulation do they want and what sort of insulation is mandatory for their household. A quick look at the BCA requirements for insulation on government websites will provide answers for these questions.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Customers usually ask what is the difference in R value upon the many different types of insulation. This question is very simple and easy to answer. The higher the R value the more heavily insulated that batt is, the higher the R value the thicker the batt.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We provide an honest and hard working service. Our employees at L.A Insulate are very efficient and take into consideration their surroundings.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Quality work at a very attractive price. Free clean up service and quick turn around on jobs as per request.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Square metres of the roof area, size of the batts in the roof, is the area easily accessible, are there any tight areas in the roof space that will be difficult for the insulator to get to.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Clear the area of any junk that may be in your attic or around the area that is to be insulated. Make sure there is enough room to get up into the roof of an existing dwelling with easy access. Finally have a rough estimate of the square metres you want insulated before finding an insulator.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Refer us to potential customers to receive 5% off your next insulation install. It's easy to refer customers as many existing homes lack efficient insulation. Insulation is critical to retaining warmth as well as keeping houses cool in summer.

Question 12

What makes your pricing competitive?

Accepted Answer

Our skill set. Our tradesman at L.A Insulate work both hard and effectively to provide an very efficient work process.

Question 13

How do you normally charge for your service?

Accepted Answer

We charge by a square metre rate and in addition to that the price of the bags of insulation. We will provide an estimated time of completion before work commences.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Here at L.A Insulate we are skilled in all areas of the insulation trade and any unusual requests are always taken on board.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Our tradesman have been undergoing work in the insulation industry for over 5 years. We have the skill set to perform ceiling, wall and underfloor insulation with ease.

L.A Insulate Pty Ltd

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