Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we have public liability insurance which cover accidents and damages to worksites or  homes while we are onsite, Most of our the Paints we use carry a 10 year guarantee Dulux/Solver Watyl/Resene We also gaureentee our workmanship.

Question 2

How did you decide to get into your line of work?

Accepted Answer

My father has been a master painter and run a painting business his whole life, it started from there. I worked with him straight out of school . Back then it was mostly oil based and lead paints and 4 inch brushes Things sure have changed

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Not really a story teller , I do love the relationships built over the years with repeat customers and the way they pass you on to do there families painting as well.

Question 4

What do you like most about your job?

Accepted Answer

Painting is my passion and i love the places i have been through my career.I really enjoy the feeling at the end of most jobs when looking at before and after photos,the wow factor at the end of the job is a great feeling

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Customers should ask there painters, What they require painted.Help with colors how long will the job will   take, how many workers will be on site,Customers should state what is most  important to them about what they want done, ie Products used, deadlines, start times, safety,

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

When can you start? We organize a starting date and get in touch if we need to change dates, Can you help with choosing the colour scheme? Most painters are pretty handy with colour Can you look out for our pets? Mainly keeping them from the road and wet paint Can we work in with other tradies? We usually trade mobile numbers with other tradies and work in together.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Good honest mature approach, never had any problems with honesty, i dont ask for a deposit before starting t and wont require full payment until we have full job satisfaction our clients.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Very experienced painting team,We do most repairs to gib rock / plastering/ light carpentry work               Clients deal directly with myself {Kevin} owner operator of KR Painting We can also provide 24 shift service hour service if needed We can usually start within two weeks or sooner if your job is urgent Full guarantee

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

It's always good for both parties to meet at the jobsite and walk around and check what is required,  Always check on existing paint jobs what paint has been used oil based or acrylic {water based|paint. Usually by rubbing a cloth dipped in methylated spirits if you get paint on your cloth then 9 times out of 10 it will be water based paint, Then you need to decide whether you would like oil base or waterborne paints.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Interior repaints,Move furniture to the centre of the rooms take down paintings curtains,let us know if changing carpets. Exterior Painting of your house, Remove weeds or trim trees and gardens away from the house

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Free offer   We will paint one small bedroom for free, including ceilings doors trim and walls, with every exterior quote accepted and booked in Febuary and March

Question 12

What makes your pricing competitive?

Accepted Answer

Low overheads, Experience, and quick working methods

Question 13

How do you normally charge for your service?

Accepted Answer

Full quotes, Metre rates or labour only

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We are a full service Painting business

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I am a second generation painter taught and trained by my Father, I have worked for some big painting companies over the years dealing with leaky buildings,to skyrise buildings. Painting is my passion and i love to paint for you!

KR Painting

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