Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we supply a 10 year guarantee on all our kitchens and in addition to this all our moving parts are Blum or Hettict  fitting which are guaranteed for life.

Question 2

What do you like most about your job?

Accepted Answer

We love the way our customer like to demonstrate their new kitchen back to us with a sense of pride in their new kitchen! There is a real sense of improving peoples lives by giving them a beautiful new kitchen that is an asset to the property and the function of people's lives.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

It is very important for people to get the right advice, the right price and most importantly the right product for their families and property. Many companies are set up to 'push' their own product or  modular units without giving people the choice to have what they really need or want. At Sydney Kitchen Designs we custom design and supply all types and finishes, so we have no 'axe to grind' therefore the customer receives what they truly want not what the kitchen company wants to sell.

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How much is a kitchen? There is no simple answer to this it's like what does a car or a house cost. Whilst we can tell you what an average kitchen may cost, your kitchen may not be average. The price varies enormously dependant on materials, size, appliances, trades required, gadgets and so on.  Whilst kitchens start at  $10,000 the sky is the limit. The simple truth is the more you add the more the cost increases. The best way is to tell the designer what budget you would like to contain the project in and let us try to meet your requirements. That way you don't ask for a Ferarri when you really wanted a Ford.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Over 25 years of experience in supply custom designer kitchens. We also have some of the most experienced trades people and stone masons in Sydney.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

At Sydney Kitchen Designs we only use the best hardware and materials. Also our kitchens are completely custom designed and tailor made to meet your individual requirements. Additionally we come to you with samples and create a computer 3d design with you in your home.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

In order to give an accurate price for your new kitchen, we will need to know what the materials are and what the design will be. Additionally if appliances or other PC items are to be supplied.

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

There is often a difference between what is perceived as necessary and what is really required.  1.) For example people of ask for drawers everywhere! Of course soft-close drawers are beautiful they are also expensive. Additionally they maybe easy to use but not flexible in terms of adjusting storage space. 2.) cabinets to the ceiling. If you have high ceilings do you really want cabinets that you can't reach? Or is it a case that you hate the look of cabinets that gather dust and collect items on top of them?  3.) Glass splash-backs. They do look great but are 3 times the price of tiles and many customers are choosing to have tiles after experiencing the daily grind of polishing the glass to keep them looking great. If you are time poor, ask yourself the question do I want to invest a lot mire time cleaning as well as more money?

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

This Month all customers that purchase a kitchen through OneFlare will receive a free sink and taps with purchase of their new kitchen.

Question 10

What makes your pricing competitive?

Accepted Answer

Custom designed, highest quality materials and hardware from the factory. Computer designed with all styles and finishes that tailored to your requirements

Question 11

How do you normally charge for your service?

Accepted Answer

We charge as per the industry standard. A nominal deposit and then progress payments as the job proceeds. These payments can be Credit Card, Cash or direct deposit.

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Custom designed kitchens, stone benches, glass splashbacks, appliances, trades, advice.

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

With over 20 years in the kitchen industry and having served 1000s of customers we have a wealth of knowledge in what is required to make a great kitchen work. Also we know that everyone's requirements are just a little different. As such we listen and design the kitchen you want not give you the kitchen that we want.

Smith, Damian

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