Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

The Law firm is insured with Lexon Insurance (largest Legal Law Insurer in Queensland). Firm follows the guidance and business practice directs of the Qld Law Society.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Our principal has a passion and a skill set in understanding and listening to people. Dealing with family law matters, personal injury and migration can be a very difficult and stressful path.  We receive personal satisfaction when we achieve positive outcomes for our client's.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

A father had not spent time with his children for 5 years. After a successful court outcome, a thank you card received read "after a very long time I had dinner with my children and this was all thanks to you Ms Ahmed. Thank you for your dedicated hard work".  April 22, 2016 by J Jaafar   "So very impressed with the service and advice that I received from this amazing law firm. Not only was my lawyer courteous and compassionate,  she also was fully informed and up to date with the latest in family matters.  She answered all my questions with language, I can actually fully understand. As I was representing myself at the time and had to be in court by Monday, my lawyer had only 2 days to prepare. Monday arrived and she was ready  to do battle. How she prepared in such a short time, I can never  understand. The outcome was so much more than I expected . I was so happy  and grateful for choosing kanoon law firm as they were recommended to me  through an ethnic organisation.  I was also so amazed with the cost for their services. I truly highly  recommend anyone that needs legal advice on all diverse matters  to contact Kanoon Law firm. You won't be disappointed , I know I wasn't"

Question 4

What do you like most about your job?

Accepted Answer

Working with people, assisting them in their time of need. No better reward than seeing a great outcome achieved and a client's life changed for the good!

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

What level of experience the professional has in that particular area. The success rates and past matter experience. The dedication to customer service. The ability to communicate clearly and simply so that you understand and can work with your lawyer to achieve the best outcome.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Committed to delivering client's the best outcome. The law firm listens to what you want and strives to ensure you understand your legal options, ensuring you are in control of your matter at all times. No hidden costs and surprises, with upfront quotes, and fee future fee projections provided.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

Extensive experience in Family Law. We also undertake Personal Injury Matters, Migration and Visa Applications, Wills, Estates and Power of Attorney preparation.  Experience in large to small firms. Experience working in private and public sector.  Our principal will assist you from start to the end of your matter. Qualifications held to assist people from diverse cultural and ethnic backgrounds

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

For children's matters - has mediation occurred, age of children, who children live with, amount of time children see non-resident parent, any child safety concerns, is there family violence.  Property settlement matters - married/de facto relationship, length of relationship, dependant children

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

For parenting matters, organise mediation through a recognised entity (eg Relationships Australia) and obtain your mediation certificate before seeing a lawyer. This can make your matter progress to court faster if no agreement reached. Get a lawyer to draft up consent court orders if agreement made

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Kanoon Law Group offers you free phone consultations.  Mention this site and receive 10% off your first consultation. Call now to discuss how we can assist you.

Question 11

What makes your pricing competitive?

Accepted Answer

Competitive pricing. Price structures vary depending on type of work. Competitive hourly fees and fixed quotes available for some matter types. We attempt to accommodate your needs.  We are a preferred supplier for Legal Aid Qld and can submit Legal Aid Applications on your behalf and act for you through your fees being paid through Legal Aid (if approved).

Question 12

How do you normally charge for your service?

Accepted Answer

Cash, Electronic Funds Transfer, Credit Cards. Preferred supplier for Legal Aid. Instalment options available. Please discuss with our principal any other options that may suit you.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Family Law - children's matters, custody, child safety, divorce, property settlement, spousal maintenance, mediation and arbitration, domestic violence matters.  Personal Injury - Motor vehicle accident claims, motor vehicle property damage claims, public liability claims, workcover claims, insurance claims.  Migration Law - Experienced Migration Consultant/Agent.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Experience in - Family Law -divorce, children's matters, custody, child safety, property settlement, spousal maintenance, mediation, de facto matters, domestic violence.   Criminal Law - Experienced Criminal Lawyer to assist with all your queries and representations.  Personal Injury - motor vehicle accidents injury claims, motor vehicle property damage, public liability, WorkCover claims.  Migration Law - Lawyer who is also a migration agent to assist in all forms of visa applications,  Wills and Estates and Power of Attorney - We can assist you in preparation of Wills (Spouse wills discount price available). Probates and preparation of Power of Attorney's.

Kanoon Law Group

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