Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We have compulsory professional indemnity insurance through the Law Society of Western Australia.  Our work is guaranteed to be of high quality to achieve the best outcomes for our clients

Question 2

What questions should a customer ask to hire the right service professional?

Accepted Answer

What is your level of experience and are your fees reasonable? One of our senior injury lawyers will be managing your claim and not a junior,  As  consequence our fees are very reasonable as senior lawyers know what to do and are efficient.

Question 3

What questions do customers commonly ask and how would you answer them?

Accepted Answer

What happens if I can't afford to pay? With Kakulas Legal you pay no monies up front and your fees are deferred until the conclusion of your claim.  We will not take on your claim unless we consider you will win and will receive an award of compensation.

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

The managing director of Kakulas Legal, Peter Kakulas, has been specialising in motor vehicle accident personal injury and fatality claims for over 27 years and has settled hundreds of claims. We have also taken many claims to trial and have an excellent winning record.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

Injury Law Specialists with 30+ years combined experience. Personal service from Senior injury lawyers not juniors or clerks at affordable rates.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Date of accident  Injuries sustained How accident occurred - brief description Doctors and or  hospital attended Any loss of earnings

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Keep all receipts for expenses incurred due to the injury. eg medications, medical accounts, radiology fees.  Keep records of the names and addresses of all doctors seen for medical treatment. Don't claim medical expenses from Medicare but if you do, note those related to the injury.

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

First interview is free if you don't proceed. A contribution to parking fees by way of a discount in the fee at the conclusion of the claim.

Question 9

What makes your pricing competitive?

Accepted Answer

We are very experienced and efficient and we recover a substantial amount of the fees from the party responsible or its insurer.

Question 10

How do you normally charge for your service?

Accepted Answer

Hourly rate with maxima fixed by law ranging from $231 to $473 per hour.  Fees are charged on a deferred fee basis so that they are not payable until the claim is concluded. The 1st interview is free if you don't proceed.  Quotations of the likely costs range are provided in the 1st interview.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Personal and fatal injury claims arising from:  1. accidents on the road such as with motor vehicles (cars, motorbikes, trucks, buses etc); 2. accidents at work; 3. accidents whilst having medical treatment; 4. accidents on public or private property such as trips and falls; 5. criminal assault.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Over 30 years expertise in motor vehicle accident personal and fatal injury claims, work accident and public liability claims.  Please refer to our website at www.kakulas.com.au for full details.

Percy Kakulas Gleeson, formerly Kakulas Legal

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