Question 1

Why should a customer hire you over another service provider?

Accepted Answer

We have been in the Illawarra for 25 years. We are a trusted, reliable & honest business who puts the customer first.

Question 2

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need to know what the customer wants. We need to know their name, logo, where the signs have to go Etc.

Question 3

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

The customer can save money if they know exactly what they want or even better have their graphics all done.

Question 4

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

If any one from one flare needs any sign just quote that you seen us on one flare and we will add another 10% off your price.

Question 5

What makes your pricing competitive?

Accepted Answer

If our customers can retrieve another quote from our competitors, we try to match the quote or quote 10% cheaper.

Question 6

How do you normally charge for your service?

Accepted Answer

Usually we work on an hourly rate but mostly work on the type of job. Every job is different so we try help the customer with a personalized quote.

Question 7

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialize in sign writing & screen printing & we have a large format printer which does full graphics like full wraps on vehicles, signs etc.

Question 8

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have qualifications at tech for 4 years in sign writing, 2 years in screen printing &  8 weeks in graphic design.

Johno Signs Pty Ltd

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