Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Our business is insured and will guarantee our work, you will not pay for any rework or if the error was made by our firm

Question 2

How did you decide to get into your line of work?

Accepted Answer

I start from the bottom up, accounting and tax and helping client is my passion. I had a senior role in the corporate world then decided to get into public practice help small business

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We had client that had BAS bill beyond the business can handle. We managed to put back the business back on track through cash flow forecast and some business control with 3 to 6 month the BAS bill was back to normal business operation. And our client was enjoy life.

Question 4

What do you like most about your job?

Accepted Answer

We like helping all small business owner get to their business goal through assisting them through the financial pressure and cash flow issues

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Client should ask what can you do for my business, we believe our firm offer friendly and relaxing service on accounting, tax, business accounting and business advisory.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

We believe clients want the best outcome for them from their accountant and our firm delivers and most time exceed expectation.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We have been in business for the last 15 years and prior to the public practice we worked in large companies. We have between reliable and trustworthy throughout the process

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We provide Accounting & Tax for small business. Business advisory, business packages and fixed fee is available to all small business

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We would like to know the type or work required to quote on the job if it's accounting, financial statements SMSF company tax return. or set up of company

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Fees quoted and agreed prior to engagement. Rates will be competitive and on top of that we will better our fees by 5% if we receive other written quotes for the same service.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

If we get the job through oneflare, our offer will 10% promotional discount to all new clients for one off jobs and further discount for regular work

Question 12

What makes your pricing competitive?

Accepted Answer

we are small and will be competitive in the market and we provide a professional  job, plus we spend the time with you.

Question 13

How do you normally charge for your service?

Accepted Answer

We have business packages and fixed fee. Also have one off fees. all jobs are quoted and agreed prior to  our engagement

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

we are experience in all industry type and love helping small business receive the required business goal through partnering our business. Your business is my business

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We are qualified accountants and tax agent with many years of commercial and public practice experience in bookkeeping, accounting and tax for all industries

JK Accounting Services Pty Ltd

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