Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Fully insured upto 20million public liability and 1 million professional indemnity

Question 2

How did you decide to get into your line of work?

Accepted Answer

I have a passion for customer service and I really enjoy The outdoors and talking to people. So it was kinda my  Calling to do pest control and I've never looked back

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I arrived at an elderly ladies house one time to do a rodent treatment She had mice in her pantry eating all her food so when I arrived at the Residence she was in a absolute state! I carried out an inspection and a  Treatment. By the time I had finished the job she had peace of mind that Her problem was going to be fixed

Question 4

What do you like most about your job?

Accepted Answer

I really enjoy the challengers that pest control can throw at you It's never the same day it's always different. And I enjoy talking  To people and helping people.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

A customs should always ask to see a license. There is a lot of People out there without the appropriate licenses to perform The work and asking if your technician is insured is another one That needs to be asked. That way you have peace of mind that if Something goes wrong you won't be left damaged.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Before I started my own business I had a check done By the federal police and I also have a working with children  Check done as well. I strongly believe that punctuality and quality Of service is one of the most important aspects to running a business

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

A customer should give me a chance because of my  Professionalism. Experience and the fact that I won't  Leave there house untill they have 100% satisfaction.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Before I can provide quote I need to know the pest problem That the client is having. And the size of the home Then I can suggest a treatment option to the client And a price

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Sometimes it can be difficult to get a pest problems treated If funds are tight. But if you hold a blue or yellow concession Card I will happily take 10% off the cost of the treatment to make Things a little easier.

Question 10

What makes your pricing competitive?

Accepted Answer

Unlike the big companies out there that have to pay A fortune in wages and overheads i don't have any of The kinds of expenses so that's what makes my pricing  Extremely competitive.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I specialise in all pest problems across melbourne.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have over 6 years experience in the pest industry and I am fully licensed.  I have done a range of different types of pest work from working at flinders st Station in Melbourne's CBD proofing for pigeons to treating hi profile celebrities Houses.

Jims Pest Control

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