Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We do Bond back guarantee so you have peace of mind. We do our best and organise painting, gardening, grout cleaners etc. for you...

Question 2

What do you like most about your job?

Accepted Answer

Passion about job and great attention to detail in a timely manner.   We service all melbourne suburbs.   We are cleaning freaks

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

When you hire someone make sure you look for their professionalism, attitude for work, guarantee for your satisfaction and overall if they have insurance.

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

As a customer you look for peace of mind, surety and security. We provide everything. Yes, that's a part of package as well.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Doing cleaning from last 7 years with attention to detail and using best and environment friendly chemicals..safe for kids, pets and yourself.   On time every time

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

Do it Right the First time.. that's our MOTO and also promise..  Yes, we do that bit extra.. FREE STEAM CLEANING after every 12 services

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Rooms, bathrooms, amount of work, rooms to be steam cleaned, how many people needed, end of lease, regular, office cleaning.

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

We do package deal for you..so you save money and time also package means you know what you are getting no surprises like others in industry

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Spring specials starts from just $99 3 rooms carpet clean for just $75 we do car, couch and mattress steam cleaning from just $50 End of lease cleaning starts from just $149 including free steam cleaning.

Question 10

What makes your pricing competitive?

Accepted Answer

The quality of work and satisfaction we provide explains the price we charge.. we use environment/kids/pets safe chemicals.. they are top of the range quality products.

Question 11

How do you normally charge for your service?

Accepted Answer

we charge the customer's per hour or once off.. don't matter if the job is too small or big.. we can organise that..

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

cleaning doesn't matter if its office cleaning, end of lease cleaning, move in clean or steam cleaning, we do 100 % towards every job.

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Over 9 years of experience in regular house clean, move out clean, move in clean, steam cleaning, office cleaning, commercial cleaning, warehouse cleaning and builders clean. 100's of happy customers and still counting.

Jims Cleaning Campbellfield

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