Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes I am insured to cover any damage I might cause at the costumers house I have always guaranteed my work. It goes hand in hand. You should be only a phone call away if there is still a problem after you done the job

Question 2

How did you decide to get into your line of work?

Accepted Answer

I always liked working with my hands,and dealing with people. My father always said become a tradie and you will always have work

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

One of my customer  insisted to do the  repair his way.He wouldn't take my advice the job had to be done his way. The first time it rained it flooded his newly laid floor.By the time I got there his wife was in tears.That was 4 years ago. Now I look after all his properties, and became good friends

Question 4

What do you like most about your job?

Accepted Answer

It is a challenging and interesting job Every job is different You get to meet different people Love working outside

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Amount of experience you had can you find the problem and what is your solution Are you insured  Do you garranty your work

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How long have you been doing this What is the cause of the problem Can you come up with a solution Will it fix the problem

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

My word is my bond.  Unless some emergency comes up, or there is a material hold up I try to keep my promise to my commitments

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

I have over 25 years of experience in trouble shooting roof leaks . Don't believe on doing short cuts. I charge a fair rate, for the job I feel you sholud do every job as it was your own house

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

I need to do a site inspection to deter man problem. Come up with a solution. Unfortunately it's impossible to quote over the phone

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Don;t take any short cuts,usually it works out more expensive in the long run, The cheapest quote is usually not the best. There is usually a reason why it is the cheapest . Ask how much experience he has in the field

Question 11

What makes your pricing competitive?

Accepted Answer

Over the years I learned,it's better to charge a customer a fair rate .That way he will com back as a long term customer  And he will recommend you to all his friends.

Question 12

How do you normally charge for your service?

Accepted Answer

First I deter reason of leak Come up with a solution Work out   the material that is required  work out amount time is required to do the job work out the cost of rubbish removal and clean up

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Roof restorations,roof repairs,skylight penetrations and leak repairs repairing and replacing all types of roof sheets gutter cleaning and new gutter and down pipes replacements, including internal box gutters

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Have over 25 years of experience in roofing I am trained in roofing at trade school and in years of experience.

Jf Metalroofing

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