Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

From the initial brief to completion of the job, I will make sure the client is fully satisfied and happy with the final result.

Question 2

What do you like most about your job?

Accepted Answer

I love when I get positive feedback from the client. Sometimes working on challenging projects can allow the best work out of me.

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I take work very seriously and I hate letting people down as I have too much pride in my profession. Happy for the client to request for my reference contact details.

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

I have an extensive print design experience so I work fast and efficiently. My work is clean and creative. Highly reliable with great attention to detail.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

- What kind of job they require, how many pages, size of the artwork - Can the client provide necessary assets (e.g: images, copies or fonts)? - Are there brand guidelines to follow? - What target audience is the client aiming?

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

To save cost: - The project brief MUST be clear and easy-to-understand - Providing all the necessary assets (Images, proof-read copies or any brand guidelines) before commencing the job is a big cost saver.

Question 7

What makes your pricing competitive?

Accepted Answer

As I have extensive experience in my field so I work fast and efficiently. This will save time and cost for the client.

Question 8

How do you normally charge for your service?

Accepted Answer

I charge per hour, which is $60. As I work fast and efficiently some artwork may not take too long. Depending on each project this can be negotiable with the client.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I specialise in brochures, catalogues, online banners and POS marketing materials & displays. I have worked for corporate companies following its brand guideline as well as working on retail-related artwork.

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have a Bachelor of Arts degree in Graphic Design and Photography at UWS. I have worked in small agencies to large corporate companies for many years full-time. I have been a manager for an in-house design department, supervising and developing designers for 13 years.

Jessica Seomoon

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