Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, our company is already insured and we can provide a copy the public liability certificate on request. All of our works are as per the AUS standards and certificates can be provided if required.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I have an eye for detail and enjoy being creative. Matched that together with my own home Reno and found a love for tiling.

Question 3

What do you like most about your job?

Accepted Answer

The customer focus we share as a business, helping clients make their dreams come true. Tile design helps individuals express who they are, we enjoy bein apart of that process.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

Customers shall not always go with the cheapest quotation, they have to do some investigation and ensure that the person who will be doing the work is qualified and up to the standard.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

With over 15years experience, we have been able to continue to grow the Jericho name. Due to the high quality of work we conduct in a honest partnership with our clients.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

Jericho Tiling & Renovations has more than 15 years of experience across NSW,ACT,SA and VIC in providing top quality services to our clients. Our client’s needs are of the utmost importance. Jericho works endlessly to meet these needs also ensuring that the job done is flawless.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

A clear scope of the work, drawings if available, enough time to provide best price and good quality of work, required tiles, colours and any other technical details that might affect the works.

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

We can provide better tile prices, because we have built good relationships with tiles suppliers. So when selecting your tiles hold of on purchase as we may be able to beat your current given price.  We can always propose some similar alternative tiles with good quality and better prices.

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We will beat any other written quote by 5% for Oneflare customers. We are always happy to give customers the best deal.

Question 10

What makes your pricing competitive?

Accepted Answer

With over 15 years of experience, we are able to provide our clients with the best price for guaranteed and certified works. Being a known business we also have ways you can save on your tile choice and design through a variety of tile distribution centres.

Question 11

How do you normally charge for your service?

Accepted Answer

After receiving the request for quotation from the client. Sam himself comes to view the site to take measurements, based on that we provide the client with a quotation and advise if requested (free quotes and design concepts)

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Wall tiling, Floor tiling, Waterproofing, Swimming Pools, Domestic Works, kitchens, Toilets, Outdoor tiling works, SPAs, Commercial works (restaurants, Coffee Shops...etc)

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Various types of experience (over 15 years in tiling works and different types of construction) , Qualified team, Construction management qualifications (more than 5 years of experience in construction management), Certified waterproofing,

Jericho Tiling & Renovations

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