Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes I am insured and I do guarantee my work. Any issues I will rectify free of charge with no argument

Question 2

How did you decide to get into your line of work?

Accepted Answer

I like helping people and I like numbers. I also enjoy the process of doing tax returns and of helping people get more money.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Probably about the lady who I was giving some advice to and I managed to save her about $15000 and get a big refund from the ATO. She was crying and very appreciative of my help.

Question 4

What do you like most about your job?

Accepted Answer

If give me a chance to make use of my many year experience to help people out and make them more financially aware

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

How many years experience  do you have and what are your specialities  ? Are you CPA or CA qualified  ?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How can I reduce my tax ? We need to look at what expenses we that are associated with your income and look a variety of strategies

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I am CPA Qualified and a Registered Tax Agent. My experience working for the ATO means I can provide a unique insight in Tax.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

I have many years experience and I used to work for the ATO so I have extensive knowledge of their P&P and can give valuable advice.  I am available after hours or weekend and in many cases returns can be done via email.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Whether it is a wages return or if you have shares, investment properties (how many) Do you have any Capital Gains ?

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Keep receipts and try to summarise their information as much as possible. The more organised you are the  less time I have to spend and less charge for you

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Individual Returns from $89 dollars for Oneflare customers. Special Rates for Partnerships, Companies and Trusts. I offer electronic signing of all returns which makes it very convenient.

Question 12

What makes your pricing competitive?

Accepted Answer

I will beat any quote that you are offered from any other accountant. You will not be disappointed in my service

Question 13

How do you normally charge for your service?

Accepted Answer

Wages Returns from $89 dollars. Fee from refund is available. Experienced in Properties and Shares and all sources of income

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Tax Returns for Individuals, Partnerships, Companies and Trusts. I am certified in Xero, MYOB and many other software packages. Very experienced

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

CPA Qualified, Registered Tax Agent. I have more than 15 years experience. Previous ATO experience means I have detailed knowledge of ATO P&L

Jayton Joseph Accountant

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