Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes  we are carry a 20.000.000 dollar insurance policy and give 10 year guarantee on all products and 3 year warranty on labour.

Question 2

What questions should a customer ask to hire the right service professional?

Accepted Answer

How many years have the tradesman been certified and our they  a registered company and how long have they been in business.

Question 3

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Is the company registered .yes it is .Is the company insured .yes it is .does the company give a guarantee on material used on the roof .yes 10 years and 3 years on labour.what material do the company use dulux roof coating systems and west flex star point or elastomax products .

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Myself and my staff have a state police clearance and a federal police clearance we only quote by taking photos of the condition of the roof then show these roof photos to my client so they have proof on what needs to be fix and quoted on.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

My company has 30 years of roofing experience with roof tiling and roof restorations and renewing gutters  and roofing repairs on all roofs my staff and I have around  95 years of combined experience.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What type off roof ,how many storeys ,how steep is the pitch and when was the last time any work was done on the roof.

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

By getting us to give you a quote and by uses are 10 year guaranteed materials. Theses will save you a lot of money over the 10 years.

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

With any roof restoration job we supply and fix one free 10 year guaranteed whirlybird or roof vent with a 10 year guarantee . All materials used by my company have a 10 year guarantee.

Question 9

What makes your pricing competitive?

Accepted Answer

A fair days work for a fair days pay and 30 years experience in this business trade. Knowing how to fix and repairs anything in the roof trade.

Question 10

How do you normally charge for your service?

Accepted Answer

By quote  getting up on the roof and taking I pad photos and giving my clients the best quote I can

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Roof tiling  roof plumbing roofing repairs roof maintenance roof coating repoint ridge caps replacing valley trays fixing leaks. We do insurance work for storm damage and government work on all schools .

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Certified roof tiler and qualified roof coater and roof plumber my company has worked in the building trade for 30 years

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