Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

yes we are fully insured and guarantee all our work. The products and materials we use are all to AU standard and carry the associated guarantees.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I was in a managerial position for a few years but the stress was high. I decided I like working for myself much more. You have to be disciplined and self motivated to survive. I like this so I love my work.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

This is a hard question because all my customers have stories I usually have a laugh with most of them.

Question 4

What do you like most about your job?

Accepted Answer

I enjoy meeting people a majority of my clients are grateful that i have restored their power this gives me a sense of achievement.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are the trades men qualified and have they got an electrical EC number and an electrical workers number. This proves you have reached the required standard. This is paramount because you are not allowed to work as a contractor in WA unless you have.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

I am always asked naturally how much the work will cost. The answer is always the same until I have looked at the work and assessed it I wont be able to say. This is to be fair to both myself and the customer.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I have been in business for a number of years and thoroughly enjoy my work, this makes my job pleasurable and I hope this reflects in the projects. I have self values and high standards i don't like to be let down so I try to treat my costumers as i would expect to be treated myself.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We take pride in our trade and offer a first class service. we are experienced and professional tradesmen. we will quote and stick to the quote no additional hidden extras ever. You will not be disappointed with our service.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Quantities are always important they need to be accurate. The structure of the property, an accurate description of the job or project. A detailed scope of works helps a lot.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

a customer can save money by providing materials such as lighting, fans,etc. This helps us because they know best what they want.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We offer a discount for our repeat customers. we recognize their contribution and like to reward there loyalty. In general we find that our prices are fair but are willing to negotiate if people are not happy.

Question 12

What makes your pricing competitive?

Accepted Answer

we are competitive in Perth and always quote fairly we may not be the cheapest but we guarantee a quality job of a very high standard. and are called back by our satisfied costumers.

Question 13

How do you normally charge for your service?

Accepted Answer

we have a standard rate of $90/hr but prefer to quote jobs so our clients have a fixed price they can budget to, we find this works.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

we specialise in  lighting but are really experienced in all types of electrical design and installations. we have extensive mining and oil and gas experience.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

we have extensive managerial experience having worked within the trade for over thirty years. I am personally a qualified proven project manager. I have a HV switching ticket. cert IV in hazardous areas, working at heights, confined space, and many more qualifications related to the electrical indus

Infinity Electrical Service Pty Ltd

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