Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Full PI Insured Building reports received same day as inspected or FREE

Question 2

How did you decide to get into your line of work?

Accepted Answer

I did an apprenticeship after leaving school and always had a keen interest in the construction industry.  Ran my own construction business for quite a few years then supervised the fit-out of highrise construction. I also enjoy renovating older houses in my spare time.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

They All Told Me How Good You Were...and They Were Right!  You were first recommended to me by the agent, then my bank manager gave me your business card, then I was talking to the tea lady at the office and she told me you did a report for her son last week. Now after seeing what you do first hand I have to agree with them all. Excellent service, the best building report I’ve ever seen, the verbal report was also great but it was the report detail and the advice you gave me that really saved me thousands and the 5 Star Rating really confirmed it in my own mind. I know we have got a great deal.  Thank you very much and sorry for all the phone calls to get your advice    Bill & Sonya McGregor  ------------------------------------------------------------------------------------------------------------------------------------   I shopped around everywhere and you are the cheapest, now I've used your services I know you're the best value too, nobody else does the 5 Star Condition Rating which I found was fantastic and it gave me the peace of mind I needed. Nobody else offers the photo protection package either. just this saved me $2,717 alone and I got all the repairs finished before settlement using the tradesman you recommended. Thank you for taking care of me it's great to have someone you can trust   Cheryl Thomas

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you a full time property inspector, do you rate the condition of the property, do you report on the good aspects of the property not just the defects, do you hold professional indemnity insurance cover, will I receive the report the same day as inspected.

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Ask The Hard Questions If the inspector can’t or wont answer these questions – choose someone else – we don’t want you to be relying on poor quality advice from the wrong home inspector. •	Is home inspecting your only business? •	Do you have professional indemnity insurance, if so can you send me your Certificate Of Currency? •	Can I attend the inspection with you? •	Can you show me a sample report? •	How will I receive the report? •	Will the report be completed the same day? •	Do you include the photo protection package? •	What equipment do you use? (minimum standard would be a powerful torch, ladder, moisture meter, spirit level, and digital camera) •	Do you supply the new 5 Star Condition Rating  •	Do you offer Free building consultancy after the inspection •	Can you recommend reliable contractors to complete any repairs •	Can you include a Free Home Safety Report? If the inspector can’t or wont answer all these questions – choose someone else – we don’t want you to be relying on poor quality advice from the wrong home inspector. o437 848 817

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

We are highly skilled building inspectors Building reports received same day as inspected or it's FREE! You will receive our exclusive 5 Star property condition rating absolutely FREE! Building consultancy until settlement FREE! Preferred contractors list when repairs are required FREE! Arguably the best property inspection reports available today! Fully professional indemnity insured.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Size of the home, number of bedrooms, bathrooms, settlement date, location of the property and the real estate agent.

Question 8

How do you normally charge for your service?

Accepted Answer

size and type of property report required.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

•	An extensive and thorough pre purchase building / property inspection  •	Pre purchase Pest inspections by qualified pest control technicians with advice for termite eradication and prevention systems. •	Detailed reports between 14 and 30 pages long with digital photos •	Reports delivered  same day or it’s FREE  •	Over 30 years’ experience in the building Construction Industry •	Free consultation  until  property settlement •	Rural clients welcome  •	We conform to Australian standards 4349.1 2007 and AS4349.3-2007  •	Very competitive prices with discounts for multiple inspections •	Inspections at short notice •	We will arrange everything with the Real estate agent, vendor, tenants, inspectors etc.

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Hands on builder of 30 years and still attend seminars and ongoing training. Hold a general construction supervisors license.

Independent Property Inspections SA

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