Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, we hold both Public Liability and Workers Compensation insurance to ensure peace of mind for both our customers and employees. We offer a guarantee as per the relevant Australian Standards for our workmanship.

Question 2

Will you require customers to share their COVID-19 vaccination status?

Accepted Answer

No

Question 3

How did you decide to get into your line of work?

Accepted Answer

I started out working in the industry as an apprentice, working in our family concreting business alongside my dad, gaining experience and expertise from his 20 years of experience. I've been operating my own business for the last 8 years, expanding our service offering and keeping up the same standard of work.

Question 4

What do you like most about your job?

Accepted Answer

I enjoy working with my customers to create a space they love and work hard at developing relationships that often last after the work is completed.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

A large percentage of our work is referral-based so we strive to complete all jobs to a high standard, ensuring our customers are happy. We have a strong track record of repeat customers, positive reviews and excellent customer relations.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

We believe in delivering our customers a high quality service on time and within budget. We're great communicators and will always keep you updated on the job progress so you're in the loop on what we're working on and how the work is progressing. Going above and beyond is ingrained in what we do!

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We offer free quotes and usually prefer to line up an on-site visit so we can assess the job, take measurements and discuss options with our customers in person. For some jobs, we can provide pricing over the phone based on customer-supplied measurements and photos.

Question 8

How do you normally charge for your service?

Accepted Answer

Our services are usually quoted so you have a confirmation of the price before we begin. If the quoted price for your scope of works is not within your specified budget, we can work with you to remove certain items or offer cheaper alternatives that still provide the end result you're looking for.

Question 9

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We are qualified concreters with over 15 years of industry experience. Our team is trained to deliver a high quality of work and we always work to the current Australian standards.

Indalo Concrete And Landscapes

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Are you an insured business and do you guarantee your work?

Will you require customers to share their COVID-19 vaccination status?

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Indalo Concrete And Landscapes