Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We always ensure that we guarantee our work to the satisfaction of all parties. We pride ourselves in delivering quality service and work.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I began renovating my own homes and noticed I had a love, passion and skill. I love the world of interiors.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Our project named The Grand was from a Oneflare posting, a beautiful heritage listed apartment in Melbourne CBD, transformed to a home that is cherished by the owners and their children and grand children.

Question 4

What do you like most about your job?

Accepted Answer

We enjoy interacting with our client's in order to collaborate and deliver an outstanding project that meets all their expectations.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Do you have experience in the type of work I require. Can you have it achieved by my required date.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How long will the project take, how much will it cost? We will always communicate a realistic timeline given what is involved in the project. The cost will be outlined once we have all the completed details.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are passionate about what we do and take pride in delivering great design that meets our client's expectations. We take time to get to know our clients and their dreams.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We provide guidance through the entire design process whether you are simply purchasing furniture or completely gutting and remodeling an entire building. We help make a clear path, saving you time by providing appropriate product selections and master plans that fit your goals.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

After the go ahead we provide a detailed needs brief to get as much information from our client to speed up the process and ensure we meet their expectation.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Our clients can save time and money by being clear on what their needs are. Visuals are always helpful in providing direction as to a look and feel they are trying to achieve. We will take this information to develop a solution that encapsulates their dreams.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We offer a complimentary dicovery call - 15 minutes to speak to our creative director Penny del Castillo about your project and see how we can assist and guide you.

Question 12

What makes your pricing competitive?

Accepted Answer

We provide value with the level of detail and research that goes into every project. We ever only as good as our previous work. Our testimonials speak for themselves.

Question 13

How do you normally charge for your service?

Accepted Answer

We begin with our no obligation 15 minute discovery call. We ascertain whether we have the right fit. We then will submit a package that suits the client and the project. No two projects are the same so we work to create the perfect solution.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

At IDI we have worked on many varied projects, hotels, resorts, residential homes, hospitality and more.Our focus is to inspire our clients with a finished project that goes beyond their expectations.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Our team at IDI have over twenty five years of industry experience covering projects both nationally and internationally. Whether it be residential, commercial or hospitality we have you covered.

Studio del Castillo

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Frequently asked questions

Are you an insured business and do you guarantee your work?

How did you decide to get into your line of work?

Need an expert?

Customer

Businesses

Cities

About Oneflare

Oneflare group

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Studio del Castillo Verified Business

Business contact details

Business description

Browse interior design experts by suburb

Services

Qualifications

Add your review

Reviews (1)

Frequently asked questions

Are you an insured business and do you guarantee your work?

How did you decide to get into your line of work?

Need an expert?

Customer

Businesses

Cities

About Oneflare

Oneflare group

Download our apps

Studio del Castillo