Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are . Our job are guarantee depending on the time frame when last fixed . We will make it cheaper for you.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Always had the passion of IT. Loved researching learning new ways of solving my problems.That is what made me who I am today.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Customer:What time is close . Tech: We provide 24/7 Customer:OH MY GOD , Dont you guys get sleep Tech: Phones sticky-tapped on my ear :)

Question 4

What do you like most about your job?

Accepted Answer

Its a friendly environment , fixing computer problems that made them go insane. We like to see happy faces at the end of the day

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

There should be no questions asked as we are the IT professional . We provide the right service without doubt.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

We will try help and solve any problem at any time of the day. Customer satisfaction for us is #1.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our teams honesty,truth,love for the job. Come once always will come even if there is no problem with the job. Friendly and Smiley people :)

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We utilize all of our resources to ensure cost effective repair options.We provide quality IT services at affordable and unbeatable prices. iFixITech Computers :)

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We will ask if it turns on , what do you see on the screen , we have a step by step manual for quotes

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Number 1 is bring it to iFixIT Computers the real TECHS. Secondaly is remotely trying to repair and lastly avoid unnecessary Software/Programs.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Refer iFixit20%Offer and get 20% of your first computer repair.  Free quote. First 20ks from us No fix no charge

Question 12

What makes your pricing competitive?

Accepted Answer

Our pricing is the obvious the lowest offer you guys get we will beat that price.If our customers are satisfied we are satisfied :).  Great Computer Repair Prices No Call Out Fee  We aim to fix your computer issue as fast as possible, at the lowest possible cost to you. Remote Repair If Possible If we can fix your issue remotely – we will, saving you time and money. Very often we can resolve the issue within 30 minutes. You will only be charges for the first half hour fee. When your computer, laptop or software issue cannot be resolved remotely we will visit you promptly and attempt to fix at your home or business. This is cheap computer repair without sacrificing quality. Computer Repair Steps When the PC technician cannot resolve your computer problems without the use of additional diagnostic tools or computer parts we will discuss the solutions with you and take your computer to our hi-tech repair center, repair your computer and return it to you promptly. We know how important your computer or laptop is to you and will return it fully tested as quickly as possible. Computer Repair Services – We Keep You Fully Informed Before any work is done we will give you a price to make the repairs and once you have agreed to the price we will then carry out the work. If we uncover any unforeseen problem that effects the quoted rate we will stop work and contact you immediately.

Question 13

How do you normally charge for your service?

Accepted Answer

My prices are affordable and cheap , we will beat any price in the IT industry. iFixIT Computesr jobs are done with dedication&passion and love IT problems.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I specialise all types of computer/laptop/phone problems . Nothing we cannot fix.We promise to have your Laptop/Computer ready the same day .Experience talks :)

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

At iFixIT Computers we have 6 years of experience in Information Technology.My qualifications are as follows Diploma of Information Technology and Bachelor of Information Systems.

iFixITech Computers/Laptop/Mobile Repairs

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