Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

All our work is guaranteed for 10 years We are fully insured and have 20million dollars in over for public liability

Question 2

How did you decide to get into your line of work?

Accepted Answer

Have always loved being hands on, this combined with studying a business degree has landed us in the building industry

Question 3

What do you like most about your job?

Accepted Answer

We love what we do. Satisfying customer needs and exceeding there expectation in all areas is what we pride our selves on.

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Open and honest communication backed with over 30 years experience in the industry. We are promt and very reliable and always on time

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

Upfront, honest and reliable service. We pride ourselves on being the best customer service providers in the industry

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Type of roof, cement, terracotta or Cori Age of the property How many story's  Investment/own home Address of the property

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Give accurate description of work required Ensure that desired work is clearly outlined  Clean the area to worked on prior

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

During spring we offer 10% off all quotes if you give/ pass on 5 referrals for possible clients who would want work done on there roof

Question 9

What makes your pricing competitive?

Accepted Answer

We offer clear up front communication with all aspects of work. We don't use fancy sales people or pressure to get work. All our work comes with no up front cost or deposit, payment strictly on completion and customer satisfaction

Question 10

How do you normally charge for your service?

Accepted Answer

We charge per job. Generally we need an on site inspection to determine the cost of the work you are wanting to be carried out

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Roof repairs, roof restorations, high pressure cleaning, roof replacement, gutter and downpipe repairs and replacements, facia board repair and replacement

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Fully qualified and licensed roof tilers and plumbers. Over 30 years industry experience, 10 Year warranty on all work, fully insured

I Fix Roofing

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