Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I am insured and guarantee all work.  If a customer is not satisfied with any aspect of my work, I will fix it asap with no extra cost to the customer. (Haven't had to yet though!!). I have a 100% review rating from some of my customers, both regular and one-off end of lease clean ups, I and I intend to keep it that way!

Question 2

How did you decide to get into your line of work?

Accepted Answer

I had been talking about starting a garden weeding business for some time.  I had not been well for many years, but when it was time to "get back in the saddle", I wasn't sure I had the confidence to do it.  I knew I had the passion.  A friend of mine once suggested to me in conversation that if I was o start a garden weeding business, I could call it "I Just Weed!", I just knew I had to give it a go.  I didn't have time to worry about confidence, the business took off and I haven't looked back.  I service all areas.  I even have clients in Canberra!  I just love it, that's why!

Question 3

What do you like most about your job?

Accepted Answer

The thing I love about my job is just being with nature.  I spend my day chatting with the various bugs and worms and asking the magpies that gather how their day's going, or reprimanding the very impatient chickens who are almost drooling at the treats I am about to uncover for them.  The best part of my job however, is when I go into what once a spectacular garden that has been let go for one reason or another, and then seeing the look on the customer's face as recognise their garden again, seeing plants they haven't seen for years and just knowing that I have made someone happy today!

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

Customers simply need to communicate with any professional about exactly what it is they want, or ask advice if not too sure about what to do.  The best work is work that is done in stages so that you, the customer, can see a result at the end of the job and then decide if any further work is required.  I always think it is better to work with the customer in terms of getting the outcome they are picturing.  Sometimes (usually!), theory is great but often varies completely to the practicality. I always tell my customers "I can do as much or as little as you want me too".

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Most customers can't believe weeds grow so quickly.  They want to know what they're doing wrong and what they can do to stop it.  There are so many different types of weeds and so many different ways to combat them.  There are seasonal weeds. There are weeds that grow from seeds dropped by weeds previously growing there.  There are weeds with runners that can travel several meters. There are weeds for all types of different reasons.  What people need to understand is weeds serve a purpose!  Without weeds, much of the bare surface is exposed to the hardships Mother Nature can provide!  They protect the earth's surface from becoming barren in bare areas.  If you don't want weeds, plant plants or mulch.  The most common answer I give my customers is learn to love your garden.  Walk around and appreciate it for 5 minutes a day as a form of relaxation. What your garden grow.  If you love it, it will love you back. When you see a weed, pull it out!!

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I Don't know!  I suppose you find that out when you meet me!  What I do know is that I do my job because I love it and therefore give it my all.  Several customers have given me keys and alarm codes on the day they have met me, to let myself in to maintain their gardens when they are not home.  I am a great communicator.  If I can't turn up or I am running late,  I always ring the customer to let them know.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

Because I have rarely met a person that enjoys weeding, where as, I do!  I am thorough with excellent attention to detail and know the difference between a weed and a plant!

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

I always find it is better to have a chat, in person at the customer's house.  That way, we can meet, I can see what it is they are wanting and able to either give advice or, estimate the job or simply book it in! I am always open to phone calls , text messages and emails also.

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Don't let your weeds seed!   Do not pull out oxalis, you will stimulate the bulbs and crate more of a problem! Plant weed retarding plants in problem areas! If all that fails, Call me!!

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

I offer a 10% pensioner discount and if there are any Tiger supporters out there (Go Those Mighty Tigers!!), I will offer you 5% off my first visit.  If customers have there own green waste disposal, then no charge applies for waste removal

Question 11

What makes your pricing competitive?

Accepted Answer

For the 1st 18months of my business operating, I was told by several of my regular customers that I did not charge enough!  This was never meant to be a successful business, It was just meant to keep me busy doing what I love to and pay the bills.  Since becoming a success, I have raised my prices slightly but I am still being told I charge less that the average gardener.  I just figure :A fair day's pay for a fair days work!"

Question 12

How do you normally charge for your service?

Accepted Answer

I charge $40.00 per man hour but do not round up my prices.  You only pay for what you get.  I also charge a waste removal fee if required, but only charge the amount that the waste removal plant charges me.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I do all forms of gardening (hedging, pruning, planting garden and mulching etc., but my specialty is weeding!  A weeded garden well maintained, is one of the most beautiful things nature can provide, I think anyway!

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have always weeded gardens as a hobby as I find it very therapeutic and a great from of meditation and relaxation.  I receive great pleasure in seeing the looks on people's faces when I give them their gardens back without having to cut a single bush.

I Just Weed!

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