Question 1

How did you decide to get into your line of work?

Accepted Answer

I didnt choose my job,it came to me by necessity when i was 20 years old.i had migrated from Portugal to Norway and not speaking the language in the new country, took whatever job came my way.

Question 2

Do you have a favourite customer story you would like to share?

Accepted Answer

i remember replacing a roof for an old couple,whose house was very cold in winter and hot in summer.at the end of the job i felt really happy by knowing that the two elderly people will have a bit more comfort inside their houses after the job was finnihed.

Question 3

What do you like most about your job?

Accepted Answer

Feedom to choose when i can,the satisfection of a well done job,being outdoors,not working on the same place for too long,meeting new people,Earning more money if i work harder,providing for my family...

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

are you licensed? how long have you done your job? do you guarantee your work? How long will it take? How much will it cost? When can you start? are you insured? How long have you done your job?

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

can you help me? yes,i can! when can you start? when do you need the job done? will it cost much? it depends. Do you guarantee your work/ yes i do. Are you licensed? yes i am. etc,etc,etc...

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

30 years of experience,gives me a great edge over my competition.I trully do this work because i also like doing it,its not just because i need to earn a living.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

Hurricane Metal Roofing Pty Ltd is one of the leading metal roofing companies in Melbourne specialising in the supply and installation of all aspects of steel roofing and rainwater goods to commercial and domestic roofs.  With our team of qualified roof technicians, plumbers, supervisors, estimators and our friendly office staff you will be at ease throughout the entire roof construction project. We take the time to work with you to offer a great range of roofing solutions to suit your needs.  We pride ourselves in our friendly, uncomplicated approach which makes dealing with us a pleasant experience. With over 28 years experience in the construction and replacement of roofs, you will see the difference between us and other roofing companies just by looking at the final result. We are in touch with the latest market trends and technology and work with a range of materials including Colorbond and Zincalume, all our products are Bluescope Steel Australian Made.  All works carry a Plumbing Industry Commission Compliance Certificate which give you peace of mind and security on every job.

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We do a very special offer: that to the extent that it is humanly possible,you as a client will not have many hassles with us.Your roof will not leak and will look fantastic!

Question 9

How do you normally charge for your service?

Accepted Answer

we charge as per job,since every job is different and the degree of ease or difficulty may vary.Normally we dont work on an hourly rate,we look at the job,measure and provide a client with a fair and inclusive price.

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Metal roofing,new roofs and replacements of old roofs,spouting,flashings,metal fascia,roof insulation,Velux double glazed skylights,both domestic and commercial roofs.you name it,im on to it!

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have an honest and clear policy when dealing with people,i will not try and lead them into anything that would not be for their benefit.I am 50 years old and started my profession when i was 20,that gives me 30 years of experience....i could honestly say there isnt much i dont know about my work.

Hurricane Metal Roofing

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