Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

we  are insured with Allianz upon request  all documents can issued,  re public liability and workers compensation , WE PRIDE OUR COMPANY ON SAFE PRACTICE AT ALL TIMES

Question 2

How did you decide to get into your line of work?

Accepted Answer

As CEO my passion has always been the building industry , building reports  is about knowing the industry, this means we know what to look for in building defects and ways to solve the problem

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

one of our  staff  has a server phobia for spiders at lane cove last year he we in the roof of a old terrace house as he was climbing through the roof  a spider had dropped onto his shoulder , he let out a large screem one problem  he was on the phone to our office, all calls are recorded

Question 4

What do you like most about your job?

Accepted Answer

we enjoy meeting new clients as part of our business , we love working outdoors , plus it is rewarding when they call us for a another job

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

How long have you been in business, are you qualified, what licences do you have , are you insured , can I call you about any issues .

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

we encourage clients to call us anytime so they get the right answers , some questions are , are we buying a lemon,  and how much to repair  and how long ?

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We grantee to be on time every time ,and pride our company on this , thats why we have been in business for over 20 years

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We have over 20 years experience in the building industry, with a commonsense approach to all works we pride ourselves on being on time every time , all reports within 24 hours or same day .

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

A  scope of works is sometime required ,or the client has questions about certain items that need to be look at

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Check the FAQ Fact sheets on our web site www.housechecknsw.com.au this will help you save money before any work has commenced

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

there is a free CPR sign for all swimming pool inspections , also free check list for all pre purchase  building reports

Question 12

What makes your pricing competitive?

Accepted Answer

we have been in the industry for over 20 years we low over heads, as day to running cost is low but at the same time maintaining a very high standard

Question 13

How do you normally charge for your service?

Accepted Answer

all building reports are paid on line or direct deposit ...... building works are paid as work is performed or when completed

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Pre purchase Building Inspections and Swimming pool certification see www.housechecknsw.com.au  we also offer all forms of building works  including window saftery , and real estate advisory

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

all our inspectors have over 20 years experience and are fully trained and certified , and insured , give the client peace of mind

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