Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Additional to our Carpentry Licence, we are also fully licenced and insured to complete complete home renovations including Kitchen, Bathroom and Laundry Renovations

Question 2

Will you require customers to share their COVID-19 vaccination status?

Accepted Answer

No - your healthcare is your business.

Question 3

How did you decide to get into your line of work?

Accepted Answer

TV Hits from the 90's such as 'Home Improvement' and 'The Block', coupled with a DIY Dad allowing his kids to be involved with many renovation projects throughout the years really steered me towards becoming a Carpenter. After all the blood, sweat and tears at times, it is always extremely satisfying seeing the end product and delivering top results for our clients.

Question 4

Do you have a favourite customer story you would like to share?

Accepted Answer

We successfully completed a kitchen and laundry renovation project for an interstate client moving to Miami in the Gold Coast. Our client and our team didn't realise until the project was completed, but we never met the client in person! It was all based on email correspondence or phone conversations, a tribute to not only our team, but all of our subcontractors involved of how trustworthy and capable we are.

Question 5

What do you like most about your job?

Accepted Answer

Delivering dream spaces for our clients and hearing how much they love their them is our springboard propelling us into our next project.   Why not book a consultation with us today!

Question 6

What questions should a customer ask to hire the right service professional?

Accepted Answer

Clients should always hire the best tradesmen possible. Key questions to ask include: Are you trade qualified? Do you hold current QBCC licencing to perform the work? Are you insured? Will you be providing the required Home Warranty Insurance for the duration of the project? What materials are you planning to use for my project, and are they durable? Will you guarantee all your work for the required 6 years 6 months as per QBCC guidelines?

Question 7

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Q: Does Home Projects Gold Coast do any trade work themselves, or is it just project management that you offer? A: We have a team of in-house carpenters and complete all aspects of building and carpentry. For all other trades such as plumbers, electricians or tilers, we use fully licenced and insured subtrades - and have completed many projects through our network of local tradesmen.  Q: Can we move plumbing fixtures to new locations?  A: Yes, however bare in mind this will add additional costs.  Q: Can we add a plumbing fixture? A: Yes, however we will need to obtain the necessary approvals in order to do so.  Q: Can you built....x? A: Yes, in fact, my carpentry apprenticeship was completed in New Zealand, where we build homes right through from the foundations to the roofing, and everything in between!  Q: We are on a budget, and Johnny down the road can do the same job for $xx? A: Is Johnny fully licenced and insured? What materials will he be using? Can he guarantee his work? Can he provide you a contract with a clear scope of works, start dates and completion dates? If your spending $x, make sure you are investing that money into a new space that will last the test of time!

Question 8

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Home Projects Gold Coast is a 100% family owned business. We guarantee to provide you with the best service, from concept to completion. We account for all costs, so there are no hidden surprises. We will inform you of any items of concern where unforeseen latent conditions such as termite damage or past dodgy patch ups may result in additional work and costs, and only proceed with any additional work once our clients have made an informed decision. Because we account for all costs associated with your renovations, we have numerous projects where we have completed the work on time, and on budget, while treating your home like our own, ensuring a safe, clean work site that that enables you and your household to continue to live in your home throughout the construction process.

Question 9

Why should a customer hire you over another service provider?

Accepted Answer

For honest, reliable and integral services, choose Home Projects Gold Coast as your preferred carpentry and renovation experts.

Question 10

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

For a consultation, please visit our website at homeprojectsgc.com.au and fill out the contact form. We look forward to hearing from you.

Question 11

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Know your budget, key dates for start and completion of works, must haves and non-negotiables. 2. Research your desired finishes for wall, floors, any joinery and or benchtops, plumbing fittings and fixture selections and ensure you have a rough sketch of a floor plan layout of the space.  **Pro tip: Mark out the space where possible with masking tape, this way you can get a real vision and feel for the space, particularly if you are adding, moving or removing any walls or fixtures.** **Pro tip: Have photos of the examples of finishes or layouts that you are wanting to achieve. This will help speed up the conceptual stage and aid in getting your project started quickly.** 3. Once the scope of works and product selections are clear to both of you and our team, we can then use of strong network of fully licenced and insured tradesmen to obtain project pricing for your project, sign contracts, and get the ball rolling to start the creation of your new dream spaces!

Question 12

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

For our latest offerings*, check out our website at homeprojectsgc.com.au  *terms and conditions apply*

Question 13

What makes your pricing competitive?

Accepted Answer

We utilise our network of fully licenced and insured subtrades to provide project pricing specific to your job, ensuring you get the best pricing with peace of mind that there are no hidden surprises.

Question 14

How do you normally charge for your service?

Accepted Answer

We quote full home renovations including Kitchen, Bathroom and Laundry renovations.  We also quote general carpentry jobs such as fencing, framing or door replacements.  For smaller carpentry work, maintenance or handyman work, arrangements can be made to complete work on a charge up basis.  Contact our team today.

Question 15

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in complete home renovations including Kitchen, Bathroom and Laundry renovations, as well as general carpentry services.

Question 16

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

With over 10 years of on site carpentry experience including complete home renovations, alterations and extensions, through to construction of complete new homes, and 5 years experience as a commercial quantity surveyor working on jobs ranging from $40M to $200M, you can trust that your project is in good hands, and will be delivered to the highest standards, on time and on budget.

Home Projects Gold Coast

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