Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, I am an insured business. I pride myself on my brand being synonyms with quality. My only request is that a strong written or verbal brief is offered to ensure my work meets and exceeds your expectations.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Partly by default. I always intended to study and pursue the graphic design market. I was fortunate enough to discover film photography, opportunities flowed and I have known no other career.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Any task that is embraced and appreciated by the client. In a digital world, quality imagery is the most powerful marketing tool of many business - to make this contribution and to see work published is a constant reward.

Question 4

What do you like most about your job?

Accepted Answer

A camera grants license to stop, observe and study. Beyond technical knowledge, photography is an aesthetic-based medium. My occupation is one of constant learning.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Firstly, it is most important for the client to know what they are wanting to achieve. Offer the photographer a strong brief. Be sure they are capable and equipped to deliver.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Q. Which photographer should I use? A. I believe it is important to judge a photographer on the power of their images ahead of their marketing strategies and glowing self appraisals.  Remember that the majority of photographers will write their own web content.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Having trained as a photojournalist. I appreciate the value of meeting many and varied briefs and deadlines. I adopt a can do attitude to my work. Although a creative medium, I appreciate that importance of delivery to meet and succeed the client needs.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

My work philosophy is simple. I believe that a photographer role is to liaise with clients to deliver quality images. Pictures speak louder than words. There should only be pleasant surprises. I take enormous pride in my brand being synonymous with unparalleled quality.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Beyond the who, where, what, why and when. It is important for the photographer to know the intended use of the images. To ensure that images are delivered in a user-ready format and meet the developed brief.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

- Develop a strong brief or story board. Know what you what to achieve.  - Seek the photographers input when developing the brief. Give thought to location, props and timing. Having all the elements in place saves time and ensure strong results.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Yes, I offer 15 years of metropolitan experience. Delivering images to the highest of industry standards, a professional attitude, reliability and an appreciation of the importance of meeting and exceeding the clients needs regardless of the scale of the task.

Question 12

What makes your pricing competitive?

Accepted Answer

I will provide you with a sensibly structured and reasonable quote. I work to a fixed price and have the experience to deliver a quality and style unparalleled in the local market.

Question 13

How do you normally charge for your service?

Accepted Answer

There are many variants from one task to the next. I am always transparent about the pricing of my services and will deliver a full quote by request. This price is fixed with out additional charges.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

My professional journey allows me to work with a diverse range of subjects in many and varied location and studio environments. My commissioned work is primarily people themed with a food, wine and travel slant.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I travel with 15 years of experience across the creative and print industries. I was formally trained as a photojournalist. Laying the foundations of my career holding staff positions for The Age and Sydney Morning Herald. I graduated to hold senior bureau positions before returning to Melbourne as a senior features Photographer and Picture Editor. I departed Fairfax in 2005 to develop my own brand, Heath Missen - Photographer. I relocated to Byron Bay, January 2010.

Heath Missen Photography

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