Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We insure you will see a great ROI for any marketing budget, and we guarantee that once you see the results you will want to invest more.... we build our business on partnerships not client turnover.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I can't speak for the rest but I started university in Accounting and Management. After a short stint as a junior accountant at one of Perth Major advertising agencies I fell in love with industry and added Marketing to my degree. I met the co founders of HAM Digital here and the rest is history.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

HAM Digital has been working with one client in particular that has fully embraced the 21st century. Being a retail client that believed in bricks and mortar but after engaging us as their full service agency has seen an ROI of above 400% on their digital investment.

Question 4

What do you like most about your job?

Accepted Answer

We love being able to work with a diverse range of clients in a market space that is constantly changing. By bringing the latest techniques and technology to our clients it is very exciting and we challenge ourselves to get results. We just need to know what your challenges are?

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Experience and testimonials - This industry is full of some very average operators so do you homework. We are happy to assist with this.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

What is the greatest ROI in online advertising - SEO most definitely for a long term growth strategy, but if you need the phone ringing tomorrow Pay Per Click and Social Media marketing might be what your after. How quick can I get my website - We aim for no longer then 1 month.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are trustworthy for a couple of reasons. We provide a detailed research report so you know we understand the tasks at hand. We also provide thorough reporting on everything we do so you can see your business as it transforms. We love hard questions, because answering them is what builds trust!

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Cheap is rarely good, and good is rarely cheap. It is our ambition to be the sweet spot in between. The Directors of HAM Digital have over 20 years large agency creative experience and want to provide first class solutions at a price point available to everyone.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We like to run an extensive research prior to any quote so we can ensure we understand your business and the opportunity ahead. Simple questions like what service do you provide, what areas do your service, what do you currently spend on marketing, what would you like your annual turnover to be etc.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Have a clear idea of what your business goals are - ie increase turnover, new customers etc. 2. Know who your major competitors are - ie who is doing well in your industry. 3. Have questions, what do you want to know as we are more then happy to answer them.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We would like to offer Oneflare a special SEO advertising guarantee - If we can't raise your google ranking then you don't have to pay us! We are that confident in our service.

Question 12

What makes your pricing competitive?

Accepted Answer

2 things - 1. we are not cheap operators looking to make a quick buck from a below par service, we want to build your business and grow ours with you. 2. We have been billed at rates (working for agencies) far above what we can offer our service at by keeping our internal costs down.

Question 13

How do you normally charge for your service?

Accepted Answer

We charge at a competitive per hour price + hard advertising costs. Aim to be 66% of the market average because we don't have expensive overheads and ridiculous internal costs.... after all it is a digital landscape.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

HAM Digital deals in first class expertise at low overheads cost which mean you get the greatest ROI at a fraction of the price. We aren't backyard cowboys, we know what it takes and how to get you there.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Certification, I am just going to list a few: University Degrees in Marketing, 8 years at Perth leading Agency, 4 years in operation, Adschool, AdWords Certification, 2 years UK Digital Agency, continuous travel to Asian, USA and UK Digital expos..... ask me for more.

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